At a Glance
- Tasks: Welcome visitors, manage enquiries, and ensure smooth delivery service for customers.
- Company: Busy manufacturer in Eastbourne with a focus on customer satisfaction.
- Benefits: Potential for permanent role, office environment, and hands-on experience.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Customer service experience, strong admin skills, and excellent communication.
The predicted salary is between 24000 - 30000 £ per year.
Sussex Recruitment is seeking a Customer Service Coordinator for this busy manufacturer based in Eastbourne. Although initially a temporary position, the ideal candidate would be offered a permanent role after a suitable trial period.
Working in an office-based environment, you will welcome visitors, handle all enquiries and manage customer complaints. Ensuring a smooth delivery service to customers, you will handle all bookings, making sure customers are kept up to date with any changes to their order or delivery and that correct quotations are received.
Day to day office duties such as completing sales leads forms, calculating and inputting invoices, filing, scanning documents and handling post will be included, so you will need to be able to work under your own initiative.
With several years of Customer Service experience, ideally within an office environment, you will have excellent admin skills, attention to detail and quality. Excellent communication skills are vital with a clear telephone manner. You must be able to prioritize work when under pressure and manage tight deadlines.
Customer Services Coordinator Temp to Perm in Eastbourne employer: Sussex Recruitment
As a Client Relationship Manager in our dynamic team, you will thrive in a supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and ongoing training opportunities, all set in a vibrant location that fosters collaboration and innovation. Join us to make a meaningful impact while enjoying a rewarding career with a company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Coordinator Temp to Perm in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Customer Services Coordinator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common customer service scenarios. Think about how you'd handle complaints or tricky situations, and be ready to showcase your excellent communication skills. We want to see that you can keep your cool under pressure!
✨Tip Number 3
Don’t just apply and forget! Follow up on your applications after a week or so. A quick email can show your enthusiasm and remind them of your interest in the role. Plus, it keeps you on their radar!
✨Tip Number 4
Keep an eye on our website for new opportunities. We’re always updating our listings, and you might find the perfect fit for your skills. Remember, persistence is key in landing that temp-to-perm role!
We think you need these skills to ace Customer Services Coordinator Temp to Perm in Eastbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Services Coordinator role. Highlight your relevant experience in customer service and any admin skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled customer enquiries or complaints in the past, and let us know why you're excited about joining our team.
Show Off Your Communication Skills:Since excellent communication is key for this position, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We want to see your attention to detail right from the start!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sussex Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experiences. Think of situations where you handled complaints or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Admin Prowess
The job requires strong admin skills, so be prepared to discuss your experience with tasks like invoicing, filing, and managing bookings. Bring up any relevant software you've used and how you stay organised under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This could be about the team you'll be working with, the challenges they face, or what success looks like in this role. It shows you're engaged and thinking ahead about how you can contribute.
