At a Glance
- Tasks: Manage client relationships and ensure they achieve their objectives through proactive communication.
- Company: Dynamic company focused on delivering high-value services in the pensions sector.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, client-focused environment.
- Why this job: Join a team where you can make a real difference in client success and service delivery.
- Qualifications: Strong communication skills and experience in relationship management are essential.
The predicted salary is between 34650 - 42350 £ per year.
An exciting opportunity has arisen for a Client Account Manager to manage the strategic, operational and commercial relationships for a portfolio of clients.
This position will require you to:
- Manage a portfolio of high value clients, maintaining and improving client relationships by honest and proactive communication through a variety of mediums including face to face visits, telephone calls, educational material, email and video calls.
- Develop and deliver strategic review plans to ensure the service helps clients achieve their objectives.
- Review services delivered and proactively develop initiatives.
- Advise clients on new and revised related services.
- Advise the Business Development team on retender and renewal opportunities.
- Review and analyse client management information to identify trends and opportunities for enhanced service delivery.
- Liaise and manage sub-contractor relationships, co-ordinating service delivery and reporting.
- Ensure contractual terms are appropriate for services delivered and amended appropriately.
Essential Requirements:
- Excellent verbal and written communication skills.
- Ability to produce and analyse business management information.
- Experience of relationship and contract management within a high value service related sector i.e. Medical or insurance sectors.
- Good IT skills to include the use of database systems, Outlook, Word and Excel.
- Good customer service skills.
Desirable Requirements:
- Knowledge of Office 365.
We endeavour to respond to all applications; however, due to the large volume this isn’t always possible. If you haven't heard from us within seven days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities.
Client Relationship Manager (Pension's & employer: Sussex Recruitment
As a Client Relationship Manager in our dynamic team, you will thrive in a supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and ongoing training opportunities, all set in a vibrant location that fosters collaboration and innovation. Join us to make a meaningful impact while enjoying a rewarding career with a company that values your contributions.
