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For Companies At a Glance
- Tasks: Manage client cases, provide excellent customer service, and handle administrative tasks.
- Company: Join a dynamic team at Sussex Recruitment in Uckfield.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Perfect for those looking to kickstart their career in administration.
The predicted salary is between 28800 - 43200 £ per year.
Sussex Recruitment seek a super administrator for their client based in Uckfield – you will deliver excellent customer service and case management administration to a portfolio of clients in this varied and busy role.
Responsibilities
- Management of cases including:
- Loading new cases
- Case reviews
- Booking appointments
- Releasing advice letters
- Closing cases
Skills and qualifications
- Good verbal and written communication skills
- Initiative and a proactive approach
- Willing to take an active role in one’s own development
- Experience in a customer service, case management or administration-based department
- Good IT skills to include the use of database systems, Outlook, Word and Excel. (Ideally to include knowledge of Office 365)
We endeavour to respond to all applications; however, due to the large volume this isn’t always possible. If you haven't heard from us within seven days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities.
Administrator – Client Services in Uckfield employer: Sussex Recruitment Ltd
Contact Detail:
Sussex Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator – Client Services in Uckfield
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with clients and third parties, being clear and confident in your verbal and written communication is key. Try mock interviews with friends or family.
✨Tip Number 3
Show off your initiative! During interviews, share examples of how you've proactively solved problems or improved processes in previous roles. This will highlight your suitability for a busy, varied position.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Administrator – Client Services in Uckfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator – Client Services role. Highlight your relevant experience in customer service and case management, and show us how your skills match what we're looking for!
Show Off Your Communication Skills: Since good verbal and written communication is key for this role, ensure your application is clear and concise. Use proper grammar and spelling, and don’t forget to express your enthusiasm for the position!
Be Proactive: We love candidates who take initiative! In your application, mention any examples where you've gone above and beyond in previous roles. This will show us that you're ready to take an active role in your own development.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, keep an eye on our site for future opportunities!
How to prepare for a job interview at Sussex Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator in Client Services. Familiarise yourself with case management processes and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since good verbal and written communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with clients or handled complex cases in the past. This will demonstrate your ability to liaise with clients and third parties.
✨Be Proactive
During the interview, highlight your initiative and proactive approach. Share instances where you took charge of a situation or improved a process. This will show that you’re not just waiting for instructions but are ready to take an active role in your development and the team's success.
✨Tech Savvy is a Must
Brush up on your IT skills, especially with database systems and Office 365. Be prepared to discuss your experience with tools like Outlook, Word, and Excel. If you can, mention specific tasks you've accomplished using these tools, as it will reassure them that you can handle the administrative side of the job.
