Transferee - Police Sergeant, Custody

Variety, Challenge, Opportunity. You'll find everything you're looking for and more in Surrey. As a valued member of our warm and welcoming force family, you’ll be valued as an individual, and trusted to do your job and make your own decisions. Here, you will have a real opportunity to get your voice heard. With support to become the best you can be, both professionally and personally, you will enjoy scope to take on a range of roles, specialise in areas that interest you, and take advantage of progression opportunities. We help to keep Surrey as one of the nation’s most desirable counties in which to live and work. From beautiful countryside to vibrant towns, Surrey has a place and pace of life to suit everyone. What’s more, London, the south coast and two international airports are all close by.

Chief Constables' Message: We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application.

The Role and Key Responsibilities: Applications are invited from Sergeants, who are substantive in post, for an exciting opportunity in Custody, where our goal is to ensure the safety, dignity, and rights of all in our care, while upholding professionalism, integrity, and accountability. We are committed to supporting the force in relentlessly pursuing criminals by providing a safe, efficient, and respectful custody service, protecting both detainees and staff. Surrey Police has Custody Centres in Guildford (GU1), Staines (TW18) and Salfords (RH1) and we are currently recruiting to develop a pool ahead of our next planned Custody Officer training course in April 2026. This is a unique role, where you will perform the PACE functions of a Custody Officer and ensure compliance with APP Detention & Custody. You will be working in a busy partnership environment with external partners such as our Healthcare Professionals, Defence Solicitors, HMCTS, Liaison and Diversion Services and others. You will also work closely with colleagues from other divisions and departments to ensure efficient management of detainees whilst ensuring their wellbeing, treating them in accordance with legislation and guidance. You will need to be comfortable in using tools available including the NDM to understand problems, assess risk and tackle issues. All successful candidates will complete a 4‑week Custody training course, which regularly receives very positive feedback, prior to undertaking a mentored period in the role of a Custody Officer ahead of independent accreditation.

Key Responsibilities:

• To lead a team, managing their welfare and ensuring high levels of motivation.
• To monitor and manage the performance of the team, identify and address issues and improve team/individual performance, ensuring adherence to professional standards.
• To assess individual capabilities and development needs and agree appropriate development plans to enable high performance and potential progression.
• To co‑coordinate the work of the team, directing activities, monitoring progress and managing competing demands and priorities to ensure the best use of available resources.
• To supervise and monitor the handling of information and record keeping, ensuring alignment with legislation, policies and guidance.
• To monitor and report on team expenditure to ensure the efficient use of available budgets and maximise value for money.
• To evaluate the effectiveness of existing processes and practices within own area of work in order to identify and implement opportunities for change and innovation and enable continuous improvement.

Skills & Experience: All custody officers must have a sound working knowledge of law and procedures, in particular the Police and Criminal Evidence Act 1984 and the procedures and practices prescribed therein. They should also have a good knowledge of the Human Rights Act in relation to Custody. The following are considered essential for the effective performance of the role:

• The possession of good interpersonal and administrative skills.
• The ability to effectively supervise and support their direct reports and colleagues more generally.
• The ability to work under pressure, manage their time and use planning skills.
• The ability to work with the minimum of supervision.
• The ability to make, articulate and record decisions that will withstand scrutiny.
• The ability to acquire skills to use, and interrogate computer systems in use in the force (including Niche RMS).
• The ability to research legislation, advise staff and members of the public in relation to all Custody issues.
• The ability to acquire a working knowledge of the conditions of employment of the police staff employed in the Custody Suites, and an understanding of the accreditation process.

Why Work With Us? We offer a wide range of benefits including a healthcare programme, gym classes and flexible working. We also a host of discounts with local and national organisations, and leisure benefits such as free or discounted bus and rail travel. The Regional allowance for Surrey Police is £3000 per annum (paid monthly) and upon joining you’ll also be eligible for a fuel allowance (£76.67 per month).

To apply to transfer to Surrey Police, you must:

• Be a substantive officer (at appropriate rank) and not subject to a probationary period.
• Be a serving police officer in a Home Office Force.
• Pass the necessary vetting, occupational health and fitness checks; such checks will not be carried out until after a successful interview.
• Have no outstanding discipline, integrity or performance issues.
• Have resided in the UK for three years immediately prior to submitting your application, or be able to provide a certificate of good conduct from the relevant country.
• Have a full UK manual driving licence, with less than 6 penalty points.
• Not be a current or previous member of a proscribed terrorist organisation or group.
• Declare any business interest.
• Declare any membership or involvement with the reserve Forces.
• Not have tattoos which could cause offence.
• Not have any existing County Court Judgements (CCJs) outstanding against you or have registered bankrupt and not have been discharged for at least three years.

Further Information: The custody shift pattern consists of 2 days (6am‑6pm), 2 nights (6pm‑6am) followed by 4 rest days. 2 blocks of 2 additional rest days are accrued every 16 weeks and rostered into the pattern. Transferees into custody will be able to apply for other opportunities after 24 months within custody. We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti‑racist police service. We promise to challenge injustice, ensure fairness and to uphold anti‑racist principles in both our organisation and our communities. We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@policejobssurreyandsussex.as.recruitmail.com to your address/contact list to ensure you receive all communications.