At a Glance
- Tasks: Engage with the public and support crime reporting at the Billingshurst hub.
- Company: Join Sussex Police, dedicated to community safety and support.
- Benefits: Reimburse travel expenses, access well-being support, and enjoy discounts.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
- Why this job: Gain valuable policing experience while making a real difference in your community.
- Qualifications: Good IT skills and an empathetic approach to various issues are essential.
The Billingshurst hub is run successfully by a team of volunteers who dedicate their time and skills to supporting the local community, liaising between the public and the police.
The Role & Key Responsibilities
You will be the first point of call to a member of the public coming into the hub and will be able to signpost them to the appropriate team or department within Sussex Police or make them aware that their concern is not a policing matter.
Please note you will not be expected to deal with 999 calls or responses.
Key responsibilities include;
- Liaising with the public who come into the Billinghurst hub.
- Supporting the local community in reporting a crime via the internet.
- Liaise with victims of crime and signpost them to the relevant departments/agencies.
- Give out advice to the local community and again signposting as appropriate
- Act as a Sussex Police presence in the community.
- Support the local PSCO and NPT in the area in planning community workshops where advice on crime prevention or other crime types such as fraud can be given to protect the community.
Skills & Experience
- Good understanding of IT
- Understanding and sympathetic to various problems.
Why Volunteer With Us?
We take pride in looking after our volunteers, through volunteering you will have the opportunity to:
- Experience policing first-hand
- Meet new people and teams
- Learn and develop your skills
We will reimburse any travel expenses you may incur whilst volunteering and we have recognition schemes in place for us to formally show our appreciation for your service.
As a police support volunteer you will have access to financial and mental well-being guidance and support, discounts for everyday spend, our on-site gyms and a range of sports clubs. Volunteering with us will also allow you to apply for other voluntary and paid positions within the Force.
We are only as good of our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Public Enquiry Volunteer - Billingshurst employer: Sussex Police
As a Public Enquiry Volunteer with Sussex Police in Billingshurst, you will be part of a dedicated team that plays a vital role in connecting the community with essential policing services. Our inclusive work culture fosters personal growth and development, offering opportunities to gain valuable experience while making a meaningful impact. We provide support through travel reimbursements, well-being resources, and access to various discounts, ensuring that our volunteers feel valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Public Enquiry Volunteer - Billingshurst
✨Tip Number 1
Familiarise yourself with the local community and its issues. Understanding the specific concerns of residents in Billingshurst will help you engage more effectively with visitors at the hub.
✨Tip Number 2
Brush up on your IT skills, especially regarding online crime reporting tools. Being tech-savvy will enable you to assist visitors efficiently and demonstrate your capability for the role.
✨Tip Number 3
Practice your communication skills by volunteering in other community roles or attending workshops. This will enhance your ability to empathise and connect with people from diverse backgrounds.
✨Tip Number 4
Network with current volunteers or staff at Sussex Police. They can provide insights into the role and share experiences that could help you stand out during the selection process.
We think you need these skills to ace Public Enquiry Volunteer - Billingshurst
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Public Enquiry Volunteer position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement:Write a personal statement that reflects your motivation for volunteering with Sussex Police. Emphasise your empathy, understanding of community issues, and any relevant IT skills you possess.
Highlight Relevant Experience:Include any previous volunteer work or community engagement experience in your CV. Mention specific instances where you have supported others or worked in a team, as this will demonstrate your suitability for the role.
Proofread Your Application:Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for a role involving public interaction.
How to prepare for a job interview at Sussex Police
✨Understand the Role
Make sure you have a clear understanding of what the Public Enquiry Volunteer role entails. Familiarise yourself with the responsibilities, such as engaging with the public and supporting crime reporting. This will help you answer questions confidently and demonstrate your enthusiasm for the position.
✨Show Empathy
Since the role involves assisting victims of crime and engaging with various community members, it's crucial to showcase your empathetic nature. Prepare examples from your past experiences where you've shown understanding and support to others, as this will resonate well with the interviewers.
✨Highlight IT Skills
Given that a good understanding of IT is essential for this role, be ready to discuss your technical skills. Mention any relevant experience you have with online crime reporting or using technology to assist others, as this will demonstrate your capability to handle the tasks required.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the training process for volunteers or how they measure the impact of their work in the community. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
