Project Officer

Division / Department – Change Delivery
Grade – Grade G
Status – Full Time or Happy to Talk Flexible Working
Contract Type – Fixed Term Contract
Salary Grade Range – £33,128 – £39,149
Working Hours – 36.0 Hours per Week
Shift Allowance – No
Politically Restricted – No
Location – Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables\’ Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

The Role & Key Responsibilities

We have an exciting opportunity for an experienced project officer to join the Joint Surrey & Sussex Police Change Delivery team to manage the delivery of the Contact Transformation Project.

The programme involves the delivery to implement a range of business change and technology-enabled projects aimed to improve the service offered to the public by the Force Command Centre, and to optimise the future service provision.

Working under direction of the Project Manager and Supporting the Programme Manager, this role will play a key part in delivering the programme

This role sits within the wider Change Delivery team, who support local, bilateral and regional change activity to ensure that both forces can provide efficient and cost-effective policing services.

Working here provides a career with meaning and the chance to make a difference. We strive to achieve the highest standards for the communities we serve.

In this role you will be

• Supporting in managing the tasks and schedule of the programme and projects within, ensuring their successful delivery. Managing both small scale projects and stages within the main project simultaneously.
• Updating the tasks and schedule of the programme and projects within, to enable the monitoring of task progress, key deliverables and milestones and any risk of slippage.
• Ensuring programme outcomes are understood and communicated identifying and managing risks and reporting progress to stakeholders as required.
• Responsible for producing and delivering project management products and control documents in accordance with corporate standards, including regular reporting to the Project Board and the Portfolio Management Office.
• Managing the RAID log to identify, document and evaluate risks and issues associated with the delivery of the project, in accordance with the force risk & issue management methodology. recommending appropriate risk responses and issue mitigation plans to the Project and Programme Manager, and that these are escalated to the force level governance boards as appropriate.
• Working closely with the project Subject Matter Experts, key stakeholders and programme team members to ensure consistency of approach and alignment to the programme objectives and design principles.
• Providing administrative duties including arranging and booking meetings and on occasions, off site events.
• Responsible for maintaining the accuracy of the project documentation including but not limited to, the project plans, project risk/issue, status reports, dependencies and assumptions.
• Attend weekly meetings to gain programme updates and insights and monitor the tasks and schedule with the Project stream and work package Leads. The ideal candidate gets things done, takes ownership and enjoys working with a range of people and innovative technology.

Skills & Experience

More specifically you will:

• Have knowledge of project management and business change best practice.
• Have experience in successfully supporting the delivery of multiple project workstreams concurrently within a programme in a business improvement context.
• Have experience of end-to-end service delivery process flow design.
• Be a confident stakeholder manager able to build effective working relationships at all levels of the organisation and the ability to provide credible advice to SROs and senior project stakeholders a
• Have excellent problem-solving skills and an inquisitive and tenacious approach to data gathering.
• Work to your own initiative and respond flexibly to rapidly changing demands when under pressure.
• Have a strong attention to detail and well-developed communication skills, both written and verbal, to produce clear and concise reports and presentations.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• Hybrid working and the potential for flexible and condensed working hour arrangements
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

If you have any queries about working within the Joint Surrey & Sussex Police Change Delivery team or the role of Project Officer then please email Claire Westwood, Project Officer

We are only as good as our people. It\’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we\’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here .

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

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