Facilities Coordinator (Surrey)

Overview

This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst remaining two separate legal entities/employers with different terms and conditions. Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions. Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours.

Division / Department – Estates and Facilities Management
Grade – Surrey Police Grade D / Sussex Police Grade 7
Status – Full Time and Part Time Available
Contract Type – Permanent
Salary Grade Range – Surrey Police £26,162 – £29,670 / Sussex Police £25,626 – £27,747
Working Hours – 36.0 Hours per Week
Shift Allowance – No
Politically Restricted – No
Location – Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role & Key Responsibilities

The Facilities team form part of the wider Estates and Facilities department, responsible for managing the built environment within the police owned estate, ensuring that the buildings remain compliant, safe and support the effective delivery of policing in Surrey & Sussex. The Facilities teams are responsible for ‘front-end’ service delivery of a wide range of Facilities Management (FM) services on behalf of both Police Forces, supporting our operational officers and staff in delivering their respective services.

Are you looking to start or develop your career within FM? Do you want to make a positive contribution to the local community? If so, we are pleased to advise there is an exciting Facilities Coordinator role in the Facilities Teams at Surrey Police Headquarters, Mount Browne, that could enable you to fulfil your aspirations.

The Facilities Coordinator is a key role within the department responsible for delivering a professional, efficient and effective multi-disciplined FM service supporting our core business of operational policing. Largely responsible for the delivery of our Soft FM function, this important customer facing role, provides a variety of day-to-day activities (including pro-active & re-active minor maintenance, Health & Safety (H&S) auditing, administrative support, contractor management and monitoring outsourced contracts against service level agreements and Key Performance Indicators ensuring an excellent professional service and value for money are achieved.

Facilities Coordinators play a pivotal role in supporting the delivery of larger departmental projects (including site refurbishments, redevelopment and decommissioning activities) as well as local office moves and relocations. You will form part of a local team responsible for a diverse range of sites; from single offices in a shared building to ‘multi-building’ sites across geographical areas supporting a variety of departments often with individual needs and unique requirements. Therefore, it is essential you hold a full driver’s licence and have the ability to pass a Police driving assessment in order to drive a variety of police owned vehicles (up-to and including long wheel-based panel vans).

Resilient and self-motivated with excellent planning and organising skills, you will be required to effectively balance your scheduled workload whilst having an ability to adapt to changing priorities when required. We take pride in our working environment and a sense of ownership and personal responsibility are vital in ensuring our buildings are safe, compliant and the best they can be.

Communication is key, building working relationships with Estates & Facilities colleagues, contractors and with stakeholders at all sites. You will learn to anticipate your customer’s needs and requirements, ensuring that core policing priorities are met.

FM based training will be provided, as will other mandatory Force and departmental courses, through a variety of mediums (including online, classroom, external providers and E&F colleagues). You will also gain knowledge, skills and experience from working alongside approved contractors who regularly attend site to undertake specialised works, therefore an inquisitive approach and ability to learn will assist as FM is a constantly evolving industry. This paired with the unique setting of working within a police environment will always present new challenges and innovative solutions to enhance your continued professional development.

For full information about the role, please refer to the attached Job Description.

Skills & Experience

We are seeking an individual with the following skills, knowledge and experience:

• A desire to undertake training to enhance knowledge and develop skills.
• Full driving licence with the ability to pass a Police driving assessment.
• Previous experience of undertaking minor repairs, improvements or working in a similar environment.
• Knowledge and experience of Microsoft software including, Outlook, Word and Excel.
• Excellent planning and organising skills with the ability to work to deadlines and manage competing priorities.
• Experience of working within and contributing towards team goals, whist having the confidence to use own initiative to make dynamic, informed decisions to meet the needs of the service and stakeholders.
• Knowledge of workplace health & safety with practical experience of buildings related legislation (including Fire, Legionella, COSHH, Asbestos, lone working and working at height) would be advantageous.
• Previous experience of working in an FM environment is preferred, but not essential.
• IOSH Managing Safety, or equivalent qualification, is preferable, but if not, there will be a requirement to work towards this within a time-frame to be agreed with your line manager.

Why Work With Us?

This is an opportunity to work in a unique environment which will allow you to develop your FM skills, knowledge and experience in a public service.

We are enthusiastic and proud to support operational policing through the provision of workplace environments that enable our officers and staff deliver their service to the public residing in Surrey and Sussex. Benefits include:

• Competitive salary – with annual incremental rises within salary banding.
• Career progression and training opportunities
• Generous annual leave entitlement
• Access to Financial and mental wellbeing guidance and support
• Sports, social and network groups
• Opportunity to work alongside front line operational officers

Further Information

For further information or to discuss the role please contact:

This role is based at Surrey Police Headquarters, Mount Browne.

Diversity Statement

We are only as good as our people. It\\\’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we\’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here .

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.comto your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Reference number SYSX STAFF04581

Date posted 22/09/2025