At a Glance
- Tasks: Design stunning bathrooms and guide customers from vision to reality.
- Company: Join Sussex Plumbing Supplies, a part of IBMG, known for quality and expertise.
- Benefits: Competitive salary, bonus potential, generous discounts, and career progression.
- Other info: Enjoy a collaborative team atmosphere and ongoing training opportunities.
- Why this job: Combine creativity with sales in a supportive and dynamic showroom environment.
- Qualifications: Sales or design experience preferred; strong people skills and attention to detail are key.
The predicted salary is between 26116 - 26738 £ per year.
Bathroom Showroom Designer / Sales Advisor
Brand: Sussex Plumbing Supplies (SPS) — part of IBMG
Location: Heathfield — Sussex
Hours: Full-time, permanent — Mon–Fri with Saturday cover on rota
Reports to: Showroom / Branch Manager
Who we are
Our SPS bathroom showrooms are where ideas become reality — for homeowners doing their dream bathroom and for the installers fitting them. We pair quality ranges with people who genuinely know their stuff. No pushy sales scripts. Just good design, honest advice and a finish the customer's proud of.
The role
We're after a Showroom Designer / Sales Advisor who can turn a customer's vision into a beautiful, buildable bathroom — and close the sale doing it. You'll design, you'll advise, and you'll own the customer journey from first hello to final delivery. Equal parts creativity and commercial nous.
What you'll actually be doing:
- Design bathrooms that sell — consult, plan and create tailored designs (CAD experience welcome — we'll train you on our system if not).
- Look after both audiences — retail customers spending their own money and the trade installers who fit the work.
- Drive showroom sales — quote, follow up the leads, and hit your targets with service, not pressure.
- Keep the showroom immaculate — displays fresh, ranges current, the floor looking like somewhere you'd want to buy a bathroom.
- Know your product — stay on top of new ranges, trends and what's actually good, so your advice is worth taking.
- Own the order — process it cleanly, manage delivery expectations, and keep the customer in the loop.
What you'll bring:
- Sales or design experience — bathroom, kitchen, KBB or interiors background is ideal.
- An eye for design and a feel for what makes a space work.
- Warm, confident people skills — you make customers feel looked after.
- Attention to detail — a wrong measurement is a wrong bathroom.
- A target-driven streak — you like the win as much as the design.
What's in it for you:
- Competitive salary plus genuine bonus potential — the more you sell, the more you earn.
- Generous staff discount across every IBMG brand.
- Company pension and a holiday allowance that grows with service.
- Design training and real career progression.
- Employee Assistance Programme — confidential support whenever you need it.
- A showroom team that takes pride in the work and enjoys the day.
Showroom Sales Assistant - Heathfield employer: Sussex Plumbing Supplies
At Sussex Plumbing Supplies, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture in Hailsham. With a strong focus on employee growth, we offer ample opportunities for advancement and development, ensuring that your ambition is matched with the right support to thrive. Join us to be part of a team that values hard work, collaboration, and success, all while enjoying the unique advantages of working in a vibrant local community.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Sales Assistant - Heathfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sussex Plumbing Supplies, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sussex Plumbing Supplies!
We think you need these skills to ace Showroom Sales Assistant - Heathfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sussex Plumbing Supplies, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sussex Plumbing Supplies and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sussex Plumbing Supplies that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sussex Plumbing Supplies
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
