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For Companies At a Glance
- Tasks: Provide excellent customer service and create a welcoming atmosphere for guests.
- Company: Room 12, the best student night spot in Chichester.
- Benefits: Join a friendly team with opportunities for progression.
- Why this job: Perfect for night owls who love a vibrant work environment.
- Qualifications: Customer service experience preferred; hospitality knowledge is a plus.
- Other info: Shifts finish at 4am, so ensure safe travel home.
The predicted salary is between 11 - 16 £ per hour.
Room 12 are hiring for Thursday staff, it's late night but it's the best student night in Chichester! We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.
Responsibilities:
- Greet customers and offer a hospitable experience for the entirety of their stay.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Take food and drink orders confidently.
- Handle customer complaints or concerns in a professional and courteous manner.
- Collaborate with other team members to ensure smooth service.
Experience:
- Previous experience in a customer service role is preferred.
- Knowledge of hospitality industry is a plus.
- Familiarity with bartending is beneficial.
- Understanding of food safety regulations is desirable.
Skills:
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Friendly and approachable demeanor with a customer-centric mindset.
- Problem-solving skills to address customer issues effectively.
If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you. If you're fun, friendly and a night owl please apply. Shifts finish at 4am so please make sure you can get home safely.
FOH Team Member in Chichester employer: Sussex Inns
Contact Detail:
Sussex Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Chichester
✨Tip Number 1
Get to know the venue! Before your interview, pop by Room 12 and soak up the atmosphere. This shows you’re genuinely interested and gives you a chance to see how the team operates.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a FOH Team Member and how you'd handle them. Being prepared will help you shine during the interview.
✨Tip Number 3
Network with current staff! If you know anyone working at Room 12, chat with them about their experiences. They might share insider tips that could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team!
We think you need these skills to ace FOH Team Member in Chichester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable side. Remember, we’re looking for someone who fits in with our fun team!
Tailor Your Experience: Make sure to highlight any previous customer service experience you have. If you've worked in hospitality or have bartending skills, mention them! We love seeing how your background can contribute to our team at Room 12.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Room 12!
How to prepare for a job interview at Sussex Inns
✨Know the Venue
Before your interview, take some time to familiarise yourself with Room 12. Visit the venue if you can, check out their social media, and understand their vibe. This will help you show genuine interest and tailor your answers to fit their culture.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a tricky situation with grace. This will demonstrate your suitability for the role.
✨Practice Your Communication
Strong communication skills are key for a Front of House position. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones that show your enthusiasm for the role and the company. For example, you could ask about team dynamics or opportunities for progression within Room 12.
