Job Overview: We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team.
Responsibilities
- - Greet customers and offer a hospitable experience for the entirety of their stay.
- - Process customer transactions accurately and efficiently using the point-of-sale system.
- - Take food and drink orders confidently.
- - Handle customer complaints or concerns in a professional and courteous manner.
- - Collaborate with other team members to ensure smooth service.
Experience
- - Previous experience in a customer service role is preferred
- - Knowledge of hospitality industry is a plus
- - Familiarity with bar tending is beneficial
- - Understanding of food safety regulations is desirable
Skills
- - Excellent communication and interpersonal skills
- - Strong attention to detail
- - Ability to multitask and work efficiently in a fast-paced environment
- - Friendly and approachable demeanor with a customer-centric mindset
- - Problem-solving skills to address customer issues effectively
If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.
Job Types: Full-time, Part-time, zero-hour contract
Benefits - Employee discount
Expected hours: 16-30 per week
Additional pay:
- Tips
Schedule:
- Monday
to Sunday - Weekend
availability is a must
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Foh Team Member in Camberley employer: Sussex Inns
As a Supervisor at our vibrant Cocktail Lounge, you will thrive in a dynamic work environment that prioritises employee development and teamwork. We offer competitive benefits, a supportive culture that values your contributions, and opportunities for career advancement in the heart of a bustling location, ensuring that every day is both rewarding and enjoyable.