At a Glance
- Tasks: Support residents in a vibrant sheltered housing scheme and handle daily enquiries.
- Company: Join a caring organisation dedicated to enhancing the lives of residents in a peaceful environment.
- Benefits: Enjoy flexible working hours, a supportive team, and beautiful gardens to unwind in.
- Other info: This role offers a unique opportunity to engage with the community and develop valuable skills.
- Why this job: Make a real difference in people's lives while enjoying a dynamic and fulfilling work culture.
- Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
The predicted salary is between 28800 - 43200 £ per year.
A scheme managers job is varied and no two days are the same! Youll support our residents in Crowborough at our retirement housing schemes.
We are proudly not for profit and providing housing for older people is at the heart of what we do.
About You
Youre a people person with a can-do attitude. Youll use your initiative to support residents and signpost them to key services and agencies. Youll have good attention to detail and good knowledge of health, housing and social issues, with previous housing experience. Youll be able to identify the needs of individuals, be empathic and make sure our sheltered schemes are safe and secure. A keen listener youll put residents at the heart of everything you do.
Your Rewards
- 25 days' annual leave?(plus bank Holidays)
- Contributory pensions scheme, with employer contributions
- Dedicated Employee Assistance Programme?providing?confidential support and advice
- Refer a Friend bonus scheme
- Access to Blue Light Card benefits
Responsibilities include:
- Dealing with day to day enquires relating to the schemes
- Supporting residents to live independently and working with external agencies to make sure residents get access to the right services.
- Ensuring the scheme is safe and all health and safety checks are carried out in line with policies and procedures.
- Monitoring budgets and service charge accounts and making sure residents homes are well maintained and repairs completed to a high standard.
- Taking ownership and fully investigating any complaints received including anti social behaviour.
- Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
- Letting properties and making sure new residents feel welcomed
- Connecting with residents, to encourage inclusion in social events
- At least two years Housing experience in a similar or related field (essential)
- A good knowledge of health and social issues that may affect our residents
- Good computer skills
- Ability to deal with challenging and emergency situations in a calm manner
- Excellent?customer service and communication skills
- Due to the locations of some of Sussex Housing & Care's schemes it is necessary that the post holder is able to drive and has access to their own vehicle for work purposes
Location: Nevill Court / Nevill Close & The Rowans, Crowborough, TN6 1UW
Hours: 35 Hours per week (Monday - Friday)
Closing date for applications is 26th July.
Please note that we may close the advert as soon as we receive sufficient volume of suitable applications.
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Scheme Manager in Brighton employer: Sussex Housing and Care
At Sussex Housing & Care, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment at Woodlands Care Home in Crowborough. With a commitment to employee growth through continuous training and development, competitive salaries, and a £500 starter bonus, we ensure that our team members feel valued and empowered to make a meaningful impact in the lives of our residents. Join us in our mission to provide compassionate care while enjoying flexible hours and a culture that prioritises fairness, dignity, and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Brighton
✨Tip Number 1
Familiarise yourself with the specific needs of sheltered housing schemes. Understanding the unique challenges and requirements of residents will help you demonstrate your suitability for the role during interviews.
✨Tip Number 2
Network with professionals in the social care sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your experience in supporting individuals to live independently. Be prepared to discuss specific examples from your past roles where you've successfully assisted residents or clients in achieving their goals.
✨Tip Number 4
Research Clevedown and its community. Understanding the environment and the residents' lifestyle will allow you to tailor your approach and show genuine interest in contributing positively to their lives.
We think you need these skills to ace Scheme Manager in Brighton
Some tips for your application 🫡
Understand the Role:Take time to thoroughly read the job description for the Scheme Manager position. Understand the responsibilities and the skills required, such as supporting residents and working with external agencies.
Tailor Your CV:Make sure your CV highlights relevant experience in managing schemes or supporting individuals in a similar environment. Use specific examples that demonstrate your ability to help residents live independently.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for supporting residents and your understanding of the role. Mention why you are interested in working at Clevedown and how your skills align with their needs.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Sussex Housing and Care
✨Understand the Role
Make sure you have a clear understanding of what a Scheme Manager does. Familiarise yourself with the responsibilities, especially how to support residents and work with external agencies. This will help you answer questions confidently.
✨Show Empathy and Compassion
As a Scheme Manager, you'll be working closely with residents. During the interview, demonstrate your ability to empathise and show compassion. Share examples from your past experiences where you've supported individuals in need.
✨Highlight Problem-Solving Skills
Be prepared to discuss how you handle day-to-day enquiries and challenges. Think of specific situations where you've successfully resolved issues, as this will showcase your problem-solving abilities and adaptability.
✨Research Clevedown
Take some time to learn about Clevedown and its community. Understanding the environment and the needs of the residents will allow you to tailor your answers and show genuine interest in the position.
