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For Companies At a Glance
- Tasks: Support residents in a vibrant sheltered housing scheme and handle daily enquiries.
- Company: Join a caring organisation dedicated to enhancing the lives of residents in a peaceful environment.
- Benefits: Enjoy flexible working hours, a supportive team, and beautiful gardens to unwind in.
- Why this job: Make a real difference in people's lives while enjoying a dynamic and fulfilling work culture.
- Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
- Other info: This role offers a unique opportunity to engage with the community and develop valuable skills.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are looking for a part-time, Scheme Manager who has a passion for delivering great services to our residents in Mayfield and Heathfield.
Responsibilities include:
- Dealing with day to day enquires relating to the scheme
- Monitoring the welfareof residents and contacting necessary agencies where appropriate
- Ensuring the general Health and Safety within the scheme and to carry out and document all Health and Safety checks
- Monitor the expenditure of the scheme budget, keeping within budgetary limitations
- Receiving and processing any repair works and monitoring theirprogress
- Liaising with outside agencies and suppliers
- Managing any potential complaints (e.g. anti social behaviorcases)
- Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
- Responsible for management of void properties, ensuringthat re-let targets are met
Candidate Requirements
- Certificate in Supported Housing, Charted Institute of Housingor equivalent(preferred but not essential)
- Knowledge of Housing Benefit/Supporting People requirements and criteria
- A wide knowledge of health and social issues that may affect our residents
- At least two years Housing experience in a similar or related field (essential)
- Ability to deal with challenging and emergency situations in a calm manner
- Excellentcustomer service and communication skills
- GCSE level C (or equivalent qualification) in Maths and English (essential)
- The ability to drive with access to your own vehicle is essential due to the organisation being multi-site across Sussex within some rural areas
Employment Details
- Employment Type:Permanent
- Hours:25 hours per week
- Pay:£19,126.14 Annually
Additional Information
Hours of work are Monday to Friday (25 hours per week, 5 hours per day to approx. 8am 1pm)
Locations
- St. Thomas of Canterbury Court, Mayfield, East Sussex, TN20 6BQ (20 hours per week)
- Waldron Court, Heathfield, East Sussex, TN21 8NZ
Benefits
- 25 days' annual leave (excluding bank Holidays, pro rated for part-time staff)
- Contributory pensions scheme, with employer contributions
- Dedicated Employee Assistance Program (providing confidential support and advice)
- Refer a Friend bonus
- Free onsite parking available at both schemes
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Scheme Manager employer: Sussex Housing and Care
Contact Detail:
Sussex Housing and Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager
✨Tip Number 1
Familiarise yourself with the specific needs of sheltered housing schemes. Understanding the unique challenges and requirements of residents will help you demonstrate your suitability for the role during interviews.
✨Tip Number 2
Network with professionals in the social care sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your experience in supporting individuals to live independently. Be prepared to discuss specific examples from your past roles where you've successfully assisted residents or clients in achieving their goals.
✨Tip Number 4
Research Clevedown and its community. Understanding the environment and the residents' lifestyle will allow you to tailor your approach and show genuine interest in contributing positively to their lives.
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Scheme Manager position. Understand the responsibilities and the skills required, such as supporting residents and working with external agencies.
Tailor Your CV: Make sure your CV highlights relevant experience in managing schemes or supporting individuals in a similar environment. Use specific examples that demonstrate your ability to help residents live independently.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting residents and your understanding of the role. Mention why you are interested in working at Clevedown and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Sussex Housing and Care
✨Understand the Role
Make sure you have a clear understanding of what a Scheme Manager does. Familiarise yourself with the responsibilities, especially how to support residents and work with external agencies. This will help you answer questions confidently.
✨Show Empathy and Compassion
As a Scheme Manager, you'll be working closely with residents. During the interview, demonstrate your ability to empathise and show compassion. Share examples from your past experiences where you've supported individuals in need.
✨Highlight Problem-Solving Skills
Be prepared to discuss how you handle day-to-day enquiries and challenges. Think of specific situations where you've successfully resolved issues, as this will showcase your problem-solving abilities and adaptability.
✨Research Clevedown
Take some time to learn about Clevedown and its community. Understanding the environment and the needs of the residents will allow you to tailor your answers and show genuine interest in the position.
