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- Tasks: Support residents in a vibrant sheltered housing scheme, ensuring their independence and safety.
- Company: Join a caring community at Clevedown, known for its beautiful gardens and supportive environment.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and free on-site parking.
- Why this job: Make a real difference in residents' lives while working in a friendly and fulfilling atmosphere.
- Qualifications: Experience in housing is essential; a relevant certificate is preferred but not mandatory.
- Other info: This is a 3-month fixed-term contract with a full-time schedule.
The predicted salary is between 25000 - 36000 £ per year.
A Scheme Manager\’s job is varied and no two days are the same! You\’ll support our residents with another Scheme Manager at Clevedown, our peaceful sheltered housing scheme in Lewes. Clevedown has beautiful gardens much enjoyed by our residents Responsibilities include: Dealing with day to day enquires relating to the schemes Supporting residents to live independently and working with external agencies to make sure residents get access to the right services Ensuring the scheme is safe and all health and safety checks are carries out in line with policies and procedures Monitoring budgets and service charge accounts and making sure residents\’ homes are well maintained and repairs completed to a high standard Taking ownership and fully investigating any complaints received including anti social behaviour Monitoring cleaning, gardening and other contractors\’ performance when on site, ensuring that works are completed to a satisfactory standard Candidate Requirements Certificate in Supported Housing, Charted Institute of Housing or equivalent (preferred but not essential or willing to work towards) Knowledge of Housing Benefit requirements and criteria A wide knowledge of health and social issues that may affect our residents At least two years Housing experience in a similar or related field (essential) Ability to deal with challenging and emergency situations in a calm manner Excellent customer service and communication skills GCSE level C (or equivalent qualification) in Maths and English (essential) Ability to dive with access to own vehicle due to some SHC locations being in rural areas Employment Details Hours: 17 hours per week Location: Clevedown, Barons Down Road, Lewes, BN7 1EY Benefits 25 days\’ annual leave(pro rated for part-time hours, plusbank Holidays) Contributory pensions scheme, with employer contributions Dedicated Employee Assistance Program -providingconfidential support and advice Refer a Friend bonus Free on-site parking
Scheme Manager employer: Sussex Housing and Care
Contact Detail:
Sussex Housing and Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager
✨Tip Number 1
Familiarise yourself with the specific needs of residents in sheltered housing. Understanding their challenges and how to support them will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those with experience in supported housing. Attend local events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Research Clevedown and its community. Knowing about the specific services they offer and any recent developments can help you tailor your conversation during interviews, demonstrating your genuine interest in the position.
✨Tip Number 4
Prepare for situational questions by thinking of examples from your past experiences where you've successfully handled challenging situations. This will showcase your problem-solving skills and ability to remain calm under pressure.
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and customer service. Emphasise any specific roles where you've supported residents or dealt with health and safety checks.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting residents and your understanding of the challenges they face. Mention your knowledge of housing benefits and how you can contribute to the team at Clevedown.
Showcase Relevant Skills: Clearly outline your skills that match the job requirements, such as communication, problem-solving, and the ability to handle challenging situations. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Sussex Housing and Care
✨Show Your Understanding of the Role
Make sure you demonstrate a clear understanding of what a Scheme Manager does. Discuss your knowledge of supporting residents, managing budgets, and ensuring health and safety standards are met. This will show that you’re not just interested in the job, but that you truly understand its responsibilities.
✨Highlight Relevant Experience
Be prepared to talk about your previous housing experience and how it relates to this role. Share specific examples of how you've dealt with challenging situations or supported residents in the past. This will help the interviewers see that you have the practical skills needed for the job.
✨Demonstrate Strong Communication Skills
As a Scheme Manager, excellent communication is key. During the interview, practice clear and concise communication. Listen carefully to questions and respond thoughtfully. This will reflect your ability to interact effectively with residents and external agencies.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team you'll be working with, the challenges the scheme currently faces, or opportunities for professional development. Asking questions shows your interest in the role and helps you assess if it's the right fit for you.