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- Tasks: Manage day-to-day operations and ensure resident welfare in Mayfield and Heathfield.
- Company: A community-focused organisation dedicated to enhancing residents' lives.
- Benefits: 25 days annual leave, pension scheme, and free onsite parking.
- Why this job: Make a real difference in residents' lives while developing your management skills.
- Qualifications: Experience in housing and excellent customer service skills required.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 19126 - 19126 £ per year.
We are looking for a part-time Scheme Manager who has a passion for delivering great services to our residents in Mayfield and Heathfield.
Responsibilities include:
- Dealing with day to day enquiries relating to the scheme
- Monitoring the welfare of residents and contacting necessary agencies where appropriate
- Ensuring the general Health and Safety within the scheme and to carry out and document all Health and Safety checks
- Monitoring the expenditure of the scheme budget, keeping within budgetary limitations
- Receiving and processing any repair works and monitoring their progress
- Liaising with outside agencies and suppliers
- Managing any potential complaints (e.g. anti-social behaviour cases)
- Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
- Responsible for management of void properties, ensuring that re-let targets are met
Candidate Requirements:
- Certificate in Supported Housing, Chartered Institute of Housing or equivalent (preferred but not essential)
- Knowledge of Housing Benefit/Supporting People requirements and criteria
- A wide knowledge of health and social issues that may affect our residents
- At least two years Housing experience in a similar or related field (essential)
- Ability to deal with challenging and emergency situations in a calm manner
- Excellent customer service and communication skills
- GCSE level C (or equivalent qualification) in Maths and English (essential)
- The ability to drive with access to your own vehicle is essential due to the organisation being multi-site across Sussex within some rural areas
Employment Details:
- Employment Type: Permanent
- Hours: 25 hours per week
- Pay: £19,126.14 Annually
Additional Information:
- Hours of work are Monday to Friday (25 hours per week, 5 hours per day to approx. 8am - 1pm)
- Locations: St. Thomas of Canterbury Court, Mayfield, East Sussex, TN20 6BQ (20 hours per week), Waldron Court, Heathfield, East Sussex, TN21 8NZ
Benefits:
- 25 days' annual leave (excluding bank Holidays, pro-rated for part-time staff)
- Contributory pensions scheme, with employer contributions
- Dedicated Employee Assistance Program (providing confidential support and advice)
- Refer a Friend bonus
- Free onsite parking available at both schemes
Scheme Manager in Mayfield employer: Sussex Housing and Care
Contact Detail:
Sussex Housing and Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Mayfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the hunt for a Scheme Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Tailor your answers to show how your experience aligns with their mission of delivering great services to residents. We want to see that passion shine through!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in housing and customer service. This will help you articulate your skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Scheme Manager in Mayfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the responsibilities of the Scheme Manager role. We want to see how you can bring your unique skills to our team!
Showcase Your Passion: Let your enthusiasm for delivering great services shine through in your written application. We love candidates who are genuinely excited about making a difference in the lives of our residents.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sussex Housing and Care
✨Know Your Scheme Inside Out
Before the interview, make sure you research the specific schemes in Mayfield and Heathfield. Understand their unique challenges and the services they provide. This will help you demonstrate your passion for delivering great services and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous housing experience in detail. Think of specific examples where you've dealt with challenging situations or managed budgets effectively. This will highlight your ability to handle the responsibilities of a Scheme Manager and reassure them of your capability.
✨Demonstrate Your Communication Skills
As a Scheme Manager, excellent customer service and communication skills are crucial. Practice articulating your thoughts clearly and confidently. You might even want to role-play potential scenarios, like handling complaints or liaising with agencies, to showcase your approach.
✨Be Ready for Health and Safety Questions
Since health and safety checks are part of the job, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance and monitor contractors' performance. This shows that you take the role seriously and understand its importance.
