At a Glance
- Tasks: Manage day-to-day operations and ensure the welfare of residents in Mayfield and Heathfield.
- Company: A community-focused organisation dedicated to providing excellent services.
- Benefits: 25 days annual leave, pension scheme, and free onsite parking.
- Other info: Part-time role with flexible hours and supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your management skills.
- Qualifications: Experience in housing and strong customer service skills required.
The predicted salary is between 32447 - 39657 £ per year.
We are looking for a part-time Scheme Manager who has a passion for delivering great services to our residents in Mayfield and Heathfield.
Responsibilities include:
- Dealing with day to day enquiries relating to the scheme
- Monitoring the welfare of residents and contacting necessary agencies where appropriate
- Ensuring the general Health and Safety within the scheme and to carry out and document all Health and Safety checks
- Monitor the expenditure of the scheme budget, keeping within budgetary limitations
- Receiving and processing any repair works and monitoring their progress
- Liaising with outside agencies and suppliers
- Managing any potential complaints (e.g. anti-social behaviour cases)
- Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
- Responsible for management of void properties, ensuring that re-let targets are met
Candidate Requirements:
- Certificate in Supported Housing, Chartered Institute of Housing or equivalent (preferred but not essential)
- Knowledge of Housing Benefit/Supporting People requirements and criteria
- A wide knowledge of health and social issues that may affect our residents
- At least two years Housing experience in a similar or related field (essential)
- Ability to deal with challenging and emergency situations in a calm manner
- Excellent customer service and communication skills
- GCSE level C (or equivalent qualification) in Maths and English (essential)
- The ability to drive with access to your own vehicle is essential due to the organisation being multi-site across Sussex within some rural areas
Hours of work: Monday to Friday (25 hours per week, 5 hours per day to approx. 8am - 1pm)
Locations:
- St. Thomas of Canterbury Court, Mayfield, East Sussex, TN20 6BQ (20 hours per week)
- Waldron Court, Heathfield, East Sussex, TN21 8NZ (5 hours per week)
Benefits:
- 25 days' annual leave (excluding bank holidays, pro-rated for part-time staff)
- Contributory pensions scheme, with employer contributions
- Dedicated Employee Assistance Program (providing confidential support and advice)
- Refer a Friend bonus
- Free onsite parking available at both schemes
PLEASE NOTE THAT WE ARE NOT OFFERING SPONSORSHIP.
Scheme Manager in Bristol employer: Sussex Housing and Care
As a Care Assistant Apprentice - NIGHTS, you will join a compassionate and dedicated team that prioritises the well-being of both residents and staff. Our supportive work culture fosters personal growth and development, offering comprehensive training and a £500 new starter bonus to help you embark on this rewarding career path. Located in a vibrant community, we provide a fulfilling environment where you can truly make a difference in people's lives.
