Sussex Community NHS Foundation Trust in Brighton is seeking a dedicated IT Service Desk assistant to provide first-line IT support to staff and external stakeholders. You will maintain a responsive service desk, log incidents, and ensure timely resolutions while following ITIL-based processes.
The role emphasizes clear communication, strong customer service, and collaboration with Informatics colleagues to improve knowledge bases and BAU support. NHS experience is valuable.
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Remote IT Service Desk Analyst β 1st Line Support in Brighton employer: Sussex Community
Join our dynamic team at the Healthy Child Programme in Brighton & Hove, where we prioritise a compassionate culture and staff wellbeing. With flexible working patterns, excellent training opportunities, and a commitment to inclusivity, we offer a supportive environment that fosters professional growth while serving our community. Enjoy the stunning surroundings of Sussex and access to a range of benefits designed for NHS staff.