London Trading Floor Desktop Support Engineer
London Trading Floor Desktop Support Engineer

London Trading Floor Desktop Support Engineer

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
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Susquehanna International Group

At a Glance

  • Tasks: Provide top-notch desktop support and telecommunications services on a dynamic trading floor.
  • Company: Global quantitative trading firm with a fast-paced, collaborative culture.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Why this job: Join a cutting-edge firm and enhance your tech skills in a vibrant environment.
  • Qualifications: 3+ years in desktop support, strong Windows OS knowledge, and familiarity with Jira and Confluence.
  • Other info: Collaborate with international teams and thrive in a high-energy setting.

The predicted salary is between 40000 - 50000 £ per year.

A global quantitative trading firm is looking for a London Support Engineer to join the London Support team. The role involves providing 1st and 2nd level desktop support and telecommunications services to all employees at the advanced trade floor.

The ideal candidate should have at least 3 years of experience in desktop support, strong knowledge of Windows OS, and proficiency in tools like Jira and Confluence. The position requires working in a fast-paced environment and collaboration across international offices.

London Trading Floor Desktop Support Engineer employer: Susquehanna International Group

Join a leading global quantitative trading firm that values innovation and collaboration, offering a dynamic work environment on the bustling London trading floor. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities, alongside a supportive culture that encourages teamwork and excellence. Enjoy competitive benefits and the unique advantage of working in one of the world's financial capitals, where your contributions directly impact the firm's success.
Susquehanna International Group

Contact Detail:

Susquehanna International Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land London Trading Floor Desktop Support Engineer

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Show off your skills in action! If you have a portfolio or examples of past projects, bring them along to the interview. It’s a great way to demonstrate your expertise in desktop support.

✨Tip Number 3

Prepare for those tricky questions! Brush up on common technical issues and how you’d solve them. We want to see how you think on your feet in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace London Trading Floor Desktop Support Engineer

Desktop Support
Windows OS
Jira
Confluence
Telecommunications Services
1st Level Support
2nd Level Support
Collaboration Skills
Experience in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in desktop support, especially with Windows OS. We want to see how your skills match the role, so don’t be shy about showcasing your proficiency with tools like Jira and Confluence!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our London Support team. Share specific examples of how you've thrived in fast-paced environments and collaborated with others.

Showcase Your Problem-Solving Skills: In your application, highlight instances where you've tackled tricky support issues. We love candidates who can think on their feet and come up with effective solutions, so let us know how you’ve done this in the past!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Susquehanna International Group

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows OS and any relevant tools like Jira and Confluence. Be prepared to discuss specific issues you've resolved in the past and how you approached them. This will show that you’re not just familiar with the software, but that you can troubleshoot effectively.

✨Showcase Your Experience

With at least 3 years of desktop support experience, be ready to share concrete examples from your previous roles. Highlight situations where you provided exceptional support or improved processes. This will demonstrate your capability and readiness for the fast-paced environment of a trading floor.

✨Emphasise Team Collaboration

Since the role involves working across international offices, it’s crucial to highlight your teamwork skills. Share examples of how you’ve collaborated with colleagues in different locations or departments to solve problems. This will show that you can thrive in a collaborative setting.

✨Prepare for Scenario Questions

Expect scenario-based questions that test your problem-solving skills under pressure. Think about common issues that arise in desktop support and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.

London Trading Floor Desktop Support Engineer
Susquehanna International Group
Location: London
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