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- Tasks: Lead the floor team to deliver exceptional guest experiences and manage daily operations.
- Company: Join SUSHISAMBA, a vibrant restaurant celebrating Japanese, Brazilian, and Peruvian cuisine.
- Benefits: Enjoy competitive salary, 50% food discount, 28 days holiday, and more perks.
- Why this job: Be part of a dynamic team creating memorable dining experiences in a fun environment.
- Qualifications: 2 years managerial experience in fine dining and excellent communication skills required.
- Other info: Opportunities for career development and a chance to celebrate your achievements.
The predicted salary is between 28800 - 42000 £ per year.
Your Role:
SUSHI SAMBA Covent Garden\’s front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.
Service is always at the forefront soits essential for you to beexceptionally welcoming, dynamic and very friendly. Our guests choose us fora memorableexperience, and you will be part of making each experience that extra special.
Your Rewards:
As a Floor Manager we dont just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: – Highly competitive salary – 50% Discount on food and drink for up to 6 people to use in SUSHI SAMBA or Duck & Waffle restaurants – 28 days holiday allowance – Complimentary breakfast and dinner during shifts – Employee discounts website – Cycle to work scheme – \’Refer-a-friend cash incentive scheme – Employee of the month rewards – Internal Training and career development – Pension Scheme
including employer contributions – Yearly Staff award ceremony and party
Your Requirements:
As a Floor Manager we would love you to have:
– Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage – Experience supervising daily shift operations from various departments – Experience supervising large teams – Excellent English language communication skills are required – Flexible availability, working any 5 days a week between Monday – Sunday – Be deeply respectful of diversity and individuality – Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking – Provide opportunities to grow alongside our ever-evolving company – Ability to maintain and set processes and standards
Your Restaurant: SUSHI SAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHI SAMBA is operated by SUSHI SAMBAGroup, which oversees locations in Los Angeles, Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Doha, Bahrain & Singapore.
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Contact Detail:
SushiSamba Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with SUSHISAMBA's unique blend of Japanese, Brazilian, and Peruvian cuisine. Understanding the menu and the dining experience will help you connect with the team and demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you improved service or resolved guest complaints effectively.
✨Tip Number 3
Network within the hospitality industry, especially with professionals who have experience in fine dining. Attend events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 4
Research the latest trends in hospitality and customer service. Being knowledgeable about current best practices can set you apart and show that you're committed to continuous improvement and innovation in your role.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managerial roles, particularly in fine dining or fast-paced environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully led teams and improved service quality in previous positions.
Highlight Communication Skills: Since excellent English communication skills are essential, ensure your application reflects your proficiency. Use clear and concise language, and consider including examples of how you've effectively communicated with both guests and team members.
Showcase Flexibility and Ownership: In your application, express your willingness to work flexible hours and your commitment to taking ownership of your role. Provide examples of how you've demonstrated initiative and adaptability in past positions.
How to prepare for a job interview at SushiSamba
✨Showcase Your Hospitality Skills
As a Floor Manager, your ability to deliver exceptional hospitality is crucial. Be prepared to share specific examples of how you've created memorable experiences for guests in previous roles. Highlight your approach to ensuring that service is always at the forefront.
✨Demonstrate Leadership Experience
Since you'll be leading a team, it's important to discuss your leadership style and experience. Talk about how you've successfully managed teams in fast-paced environments, including any challenges you've faced and how you overcame them.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as guest complaints or managing busy service periods. Think through potential scenarios and prepare your responses, focusing on how you would turn negatives into positives.
✨Know the Brand and Menu
Familiarise yourself with SUSHISAMBA's unique blend of Japanese, Brazilian, and Peruvian cuisine. Understanding the menu and the brand's ethos will show your genuine interest in the role and help you connect with the interviewers.