Floor Manager

Floor Manager

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the floor team to deliver exceptional guest experiences and manage daily operations.
  • Company: Join SUSHISAMBA, a vibrant restaurant celebrating Japanese, Brazilian, and Peruvian cuisine.
  • Benefits: Enjoy competitive salary, 50% food discount, 28 days holiday, and more perks.
  • Why this job: Be part of a dynamic team creating memorable dining experiences in a fun environment.
  • Qualifications: 2 years managerial experience in fine dining and excellent communication skills required.
  • Other info: Opportunities for career development and a chance to celebrate your achievements.

The predicted salary is between 28800 - 42000 £ per year.

Job Description

Your Role:

The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.

Service is always at the forefront soits essential for you to beexceptionally welcoming, dyna…

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Contact Detail:

SushiSamba Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager

✨Tip Number 1

Familiarise yourself with SUSHISAMBA's unique blend of Japanese, Brazilian, and Peruvian cuisine. Understanding the menu and the dining experience will help you connect with the team and demonstrate your passion for the role during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you improved service or resolved guest complaints effectively.

✨Tip Number 3

Network within the hospitality industry, especially with professionals who have experience in fine dining. Attend events or join online forums to gain insights and potentially get referrals that could strengthen your application.

✨Tip Number 4

Research the latest trends in hospitality and customer service. Being knowledgeable about current best practices can set you apart and show that you're committed to continuous improvement and innovation in your role.

We think you need these skills to ace Floor Manager

Leadership Skills
Exceptional Communication Skills
Customer Service Excellence
Team Management
Conflict Resolution
Operational Efficiency
Training and Development
Attention to Detail
Time Management
Flexibility and Adaptability
Health and Safety Compliance
Performance Reporting
Problem-Solving Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managerial roles, particularly in fine dining or fast-paced environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to enhance guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully led teams and improved service quality in previous positions.

Highlight Communication Skills: Since excellent English communication skills are essential, ensure your application reflects your proficiency. Use clear and concise language, and consider including examples of how you've effectively communicated with both guests and team members.

Showcase Flexibility and Ownership: In your application, express your willingness to work flexible hours and your commitment to taking ownership of your role. Provide examples of how you've demonstrated initiative and adaptability in past positions.

How to prepare for a job interview at SushiSamba

✨Showcase Your Hospitality Skills

As a Floor Manager, your ability to deliver exceptional hospitality is crucial. Be prepared to share specific examples of how you've created memorable experiences for guests in previous roles. Highlight your approach to ensuring that service is always at the forefront.

✨Demonstrate Leadership Experience

Since you'll be leading a team, it's important to discuss your leadership style and experience. Talk about how you've successfully managed teams in fast-paced environments, including any challenges you've faced and how you overcame them.

✨Prepare for Scenario Questions

Expect to be asked how you would handle various situations, such as guest complaints or managing busy service periods. Think through potential scenarios and prepare your responses, focusing on how you would turn negatives into positives.

✨Know the Brand and Menu

Familiarise yourself with SUSHISAMBA's unique blend of Japanese, Brazilian, and Peruvian cuisine. Understanding the menu and the brand's ethos will show your genuine interest in the role and help you connect with the interviewers.

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