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- Tasks: Lead a dynamic team to deliver exceptional hospitality and memorable dining experiences.
- Company: Join SUSHISAMBA, a vibrant restaurant celebrating Japanese, Brazilian, and Peruvian cultures.
- Benefits: Enjoy competitive salary, 50% food discount, 28 days holiday, and career development opportunities.
- Other info: Flexible hours, employee rewards, and a chance to grow with an exciting global brand.
- Why this job: Be part of a fun, fast-paced environment where your leadership makes a real difference.
- Qualifications: 2 years managerial experience in fine dining and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
Your Role:
SUSHISAMBA Heron Tower's front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront; it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.
Your Rewards:
- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
- 28 days holiday allowance
- Complimentary breakfast and dinner during shifts
- Employee discounts website
- Cycle to work scheme
- 'Refer-a-friend’ cash incentive scheme
- Employee of the month rewards
- Internal Training and career development
- Pension Scheme – including employer contributions
- Yearly Staff award ceremony and party
Your Requirements:
- Experience of at least 2 years working in a managerial role at a fine dining fast-paced environment will be tested at trial/interview stage
- Experience supervising daily shift operations from various departments
- Experience supervising large teams
- Excellent English language communication skills are required
- Flexible availability, working any 5 days a week between Monday - Sunday
- Be deeply respectful of diversity and individuality
- Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
- Provide opportunities to grow alongside our ever-evolving company
- Ability to maintain and set processes and standards
Your Restaurant:
SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Riyadh, Doha, Bahrain & Singapore.
Floor Manager in City of London employer: SUSHISAMBA London, Heron Tower
Contact Detail:
SUSHISAMBA London, Heron Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in City of London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop into SUSHISAMBA and soak up the atmosphere. This will help you understand the service style and culture, making it easier to show how you can fit in and elevate the guest experience.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to sharpen your communication and problem-solving skills. Show us you can handle anything that comes your way!
✨Tip Number 3
Be ready to showcase your leadership! During the interview, share specific examples of how you've successfully managed teams in fast-paced environments. We want to hear about your experiences and how you’ve made a positive impact on service and team morale.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows us you're genuinely interested and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Floor Manager in City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you can create memorable experiences for our guests. Share specific examples of how you've gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Floor Manager position. Highlight your managerial experience in fine dining and any relevant achievements. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Authentic and Friendly: We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and show us that you’re not just qualified, but also someone who would fit right into our dynamic team at SUSHISAMBA.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and gives you a chance to showcase your enthusiasm for joining our team!
How to prepare for a job interview at SUSHISAMBA London, Heron Tower
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with SUSHISAMBA's menu and the unique blend of Japanese, Brazilian, and Peruvian cuisines. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the restaurant.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team, so be prepared to discuss your previous managerial experiences. Share specific examples of how you've successfully supervised teams and handled challenges in a fast-paced environment. Highlight your ability to motivate and inspire others.
✨Emphasise Exceptional Service
Service is key at SUSHISAMBA, so come ready to talk about what exceptional hospitality means to you. Think of instances where you went above and beyond for guests, and be ready to explain how you would create memorable dining experiences for customers.
✨Demonstrate Flexibility and Adaptability
The role requires flexible availability, so be honest about your schedule and willingness to work various shifts. Discuss how you’ve adapted to changing circumstances in past roles, showing that you can thrive in a dynamic environment while maintaining high standards.