Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front of house team and create memorable guest experiences.
- Company: Join a vibrant hospitality team at Duck & Waffle or SUSHISAMBA®.
- Benefits: Enjoy competitive pay, discounts, free meals, and career development.
- Why this job: Be the face of our restaurant and make every guest feel special.
- Qualifications: 2+ years in reception/host roles and excellent communication skills.
- Other info: Flexible scheduling and opportunities for growth in a dynamic environment.
The predicted salary is between 15 - 18 £ per hour.
Our Front of House team is currently looking for an experienced Reception Supervisor to join the family. Service is always at the forefront so you need to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience extra special.
Your Rewards:
- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants
- 28 days holiday allowance
- Complimentary breakfast and dinner during shifts
- Cycle to work scheme
- 'Refer-a-friend' cash incentive scheme
- Employee of the Month rewards
- Internal Training and career development
- Pension Scheme – including employer contributions
- Yearly Staff award ceremony and party
Your Requirements:
The Reception Supervisor is responsible for supervising and leading all aspects of the front of house host program. Working closely with the entire management team, the focus will be on staff training, development, scheduling and operational procedures ensuring all Host/Receptionists deliver attentive, courteous and efficient service to guests throughout their dining experience. The role is responsible for assisting the restaurant managers in all aspects of restaurant operation.
As a Reception Supervisor, we would love you to have:
- At least 2 years of Reception/Host experience in a fast-paced hospitality environment
- Availability to work evenings, weekends and most holidays
- Excellent written and verbal English language communication skills
- Promptly answer phones with appropriate scripting
- Greet guests and seat them at tables or in waiting areas
- Exceptional attention to detail
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
- Direct guests to cloakrooms and waiting areas such as Bar and/or lounge
- Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant
- Ability to multi-task and follow directions
- Flexibility in scheduling is strongly preferred
Details:
- Salary: Up to £18 / Hour
- Schedule: Full Time
- Experience: Minimum 2 years of experience
- Location: Duck & Waffle, Heron Tower, 110 Bishopsgate, London EC2N 4AY, UK
Reception Supervisor in London employer: SUSHISAMBA GROUP
Contact Detail:
SUSHISAMBA GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! As a Reception Supervisor, you’ll be the first impression for guests. Make sure your outfit is professional and reflects the vibe of the restaurant.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and helps keep you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Reception Supervisor in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how friendly and dynamic you are, just like the atmosphere we create for our guests. Don’t be afraid to add a personal touch that reflects your character.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality, especially any roles where you've supervised or trained others. We love seeing how your background aligns with what we’re looking for, so be specific about your achievements!
Keep It Professional: While we appreciate a friendly tone, remember to keep your application professional. Use clear and concise language, and double-check for any spelling or grammar mistakes. First impressions matter, and we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SUSHISAMBA GROUP
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Duck & Waffle and SUSHISAMBA®. Familiarise yourself with their menus, atmosphere, and what makes them unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be the face of the restaurant. Prepare examples of how you've provided exceptional service in the past. Think about times when you went above and beyond for guests or resolved conflicts effectively. This will highlight your ability to create memorable experiences.
✨Demonstrate Leadership Qualities
Since the role involves supervising and training staff, be ready to discuss your leadership style. Share specific instances where you've successfully led a team or trained new employees. This will reassure them that you can manage the front of house effectively.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress professionally and ensure you look well-groomed. This reflects your understanding of the industry standards and shows that you take the role seriously. Remember, you are the first impression guests will have!
