Guest Experience Expeditor – Dynamic FOH Hero in London

Guest Experience Expeditor – Dynamic FOH Hero in London

London Full-Time 22000 - 26000 £ / year (est.) No working from home possible
SUSHISAMBA GROUP

At a Glance

  • Tasks: Assist the front of house team to create unforgettable guest experiences.
  • Company: Join SUSHISAMBA, a vibrant restaurant celebrating Japanese, Brazilian, and Peruvian cultures.
  • Benefits: Enjoy competitive pay, 50% food discount, and complimentary meals during shifts.
  • Other info: Flexible hours, career growth opportunities, and a fun work atmosphere await you.
  • Why this job: Be part of a dynamic team that values hospitality and creativity.
  • Qualifications: Experience in fast-paced environments and strong communication skills are essential.

The predicted salary is between 22000 - 26000 £ per year.

Your Role: SUSHISAMBA® front of house team are looking for a dynamic Expeditor to assist the additional waiting team, ensuring each guest is welcomed and served to the highest standard - making their time with us a memorable one by helping to set tables and keeping them clean and tidy. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose SUSHISAMBA® London for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards: As an Expeditor we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

  • Highly competitive salary
  • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
  • 28 days holiday allowance
  • Complimentary breakfast and dinner during shifts
  • 'Refer-a-friend’ cash incentive scheme
  • Employee of the month rewards
  • Internal Training and career development
  • Pension Scheme – including employer contributions
  • Yearly Staff award ceremony and party

Your Requirements: The Expeditor’s primary responsibilities are to assist our service staff to exemplify uncompromising hospitality, provide our guests with an excellent dining experience. Duties include delivering food, describing items, replenishing supplies and acting as a liaison between the FOH staff and BOH staff. As an Expeditor we would love you to have:

  • Experience working in a similar fast-paced environment will be tested at trial/interview stage
  • Good English language communication skills are required
  • Flexible availability, working any 5 days a week between Monday - Sunday
  • Being deeply respectful of diversity and individuality
  • Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
  • Provide opportunities to grow alongside our ever-evolving company
  • Ability to maintain and set processes and standards
  • Activate everything that you do with passion

Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavors, the finest ingredients and artful presentations. SUSHISAMBA is operated by Orange Brands Management, which oversees locations in Las Vegas, London, Amsterdam and soon to be open Dubai.

Guest Experience Expeditor – Dynamic FOH Hero in London employer: SUSHISAMBA GROUP

At SUSHISAMBA London, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. As a Guest Experience Expeditor, you will enjoy competitive pay, generous discounts, and opportunities for personal growth through internal training and career development. Join us in delivering exceptional dining experiences while being part of a dynamic team that celebrates diversity and fosters a culture of excellence.

SUSHISAMBA GROUP

Contact Details:

SUSHISAMBA GROUP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Expeditor – Dynamic FOH Hero in London

Tip Number 1

Get to know the restaurant vibe! Before your interview, pop into SUSHISAMBA and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand what makes their guest experience special.

Tip Number 2

Practice your communication skills! As an Expeditor, you'll need to be super friendly and clear when interacting with both guests and staff. Try role-playing scenarios with friends to boost your confidence and ensure you can handle any situation that comes your way.

Tip Number 3

Show off your flexibility! Highlight your availability during the interview. Being open to working various shifts will make you a more attractive candidate, especially in a fast-paced environment like SUSHISAMBA where every day is different.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Make sure your application reflects your passion for hospitality and teamwork!

We think you need these skills to ace Guest Experience Expeditor – Dynamic FOH Hero in London

Exceptional Hospitality
Communication Skills
Teamwork
Flexibility
Attention to Detail
Ownership and Initiative
Process Management

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see how dynamic and friendly you are, just like the role requires. Don’t be afraid to show us your enthusiasm for creating memorable experiences for our guests.

Tailor Your Application:Make sure to tailor your application specifically for the Expeditor role at SUSHISAMBA. Highlight any relevant experience in fast-paced environments and your ability to work well with others. This will help us see that you’re a perfect fit for our team!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your skills and experiences without unnecessary fluff. This will help us quickly understand why you’d be a great addition to our front of house team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the SUSHISAMBA family!

How to prepare for a job interview at SUSHISAMBA GROUP

Know the Menu Inside Out

Familiarise yourself with SUSHISAMBA's menu, including signature dishes and ingredients. This will not only impress your interviewers but also help you answer questions about food descriptions confidently.

Showcase Your Hospitality Skills

Prepare examples from your past experiences where you provided exceptional service. Highlight moments when you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with the role's focus on uncompromising hospitality.

Demonstrate Flexibility and Team Spirit

Be ready to discuss how you've adapted to fast-paced environments and worked collaboratively with teams. Emphasise your willingness to take on various roles and support your colleagues, which is crucial for an Expeditor.

Embrace Diversity and Individuality

SUSHISAMBA values diversity, so be prepared to talk about how you respect and celebrate different cultures and backgrounds. Share any experiences that showcase your ability to connect with diverse guests and colleagues.