Head Waiter / Waitress

Head Waiter / Waitress

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
SUSHISAMBA GROUP

At a Glance

  • Tasks: Deliver exceptional service and create memorable experiences for our guests.
  • Company: Join the vibrant team at SUSHISAMBA Covent Garden, celebrating diverse cultures.
  • Benefits: Enjoy a competitive salary, 50% food discount, and complimentary meals during shifts.
  • Other info: Opportunities for career progression and fun staff celebrations await you.
  • Why this job: Be part of a dynamic environment where your hospitality skills shine.
  • Qualifications: Experience in a fast-paced restaurant and excellent communication skills required.

The predicted salary is between 25000 - 30000 £ per year.

The front of house team is currently looking for a passionate Waiter/Waitress to join our family at SUSHISAMBA Covent Garden, ensuring each guest is welcomed warmly while making their time with us truly memorable. You will deliver the finest food and beverages with friendly, efficient, and flawless service from start to finish.

Your Rewards

  • Highly competitive salary
  • 50% discount on food and drink for up to 6 people in SUSHISAMBA or Duck & Waffle
  • 28 days' holiday allowance
  • Complimentary meal and drink during shifts
  • Refer-a-friend cash incentive scheme
  • Employee of the month rewards
  • Internal training and clear career progression
  • Pension scheme with employer contributions
  • Annual staff awards and celebration party

Your Requirements

  • As a Waiter/Waitress, your main responsibility is to embody uncompromising hospitality. You’ll provide courteous, knowledgeable service to guests, take orders, answer menu questions, upsell our unique offerings, and communicate clearly with the kitchen — all while maintaining a warm, professional presence on the floor.
  • Experience working as a Head Waiter/Waitress or Waiter/Waitress in a fast-paced, high-quality environment (this will be tested at trial/interview)
  • Excellent English communication skills
  • Previous lounge/bar experience and private dining room (PDR) knowledge preferred
  • Flexibility with working hours, including late finishes
  • Availability to work any 5 days between Monday and Sunday
  • A deep respect for diversity and individuality
  • A commitment to maintaining standards and following procedures

Your Restaurant

SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a blend of new and signature dishes that emphasize bold flavors, premium ingredients, and artistic presentation. Operated by Sushi Samba Group, we proudly run restaurants in Las Vegas, London, Edinburgh, Dubai, Doha, and Bahrain.

Head Waiter / Waitress employer: SUSHISAMBA GROUP

At SUSHISAMBA Covent Garden, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. With competitive salaries, generous discounts, and a commitment to employee development through internal training and clear career progression, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in delivering exceptional hospitality while being part of a dynamic team that celebrates diverse cultures and culinary excellence.

SUSHISAMBA GROUP

Contact Details:

SUSHISAMBA GROUP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter / Waitress

Tip Number 1

Get to know the restaurant vibe! Before your interview, pop by SUSHISAMBA Covent Garden and soak in the atmosphere. This will help you understand their style and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your service skills! Think about how you would handle different scenarios with guests. Being able to demonstrate your knowledge of food and drink while providing top-notch hospitality will set you apart during the trial.

Tip Number 3

Network like a pro! Connect with current or former staff on social media. They can give you insider tips on what SUSHISAMBA values in their team members, plus it shows your enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!

We think you need these skills to ace Head Waiter / Waitress

Hospitality
Customer Service
Communication Skills
Menu Knowledge
Upselling
Flexibility
Teamwork

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about providing a memorable experience for guests, so share any relevant experiences that highlight your passion for service.

Tailor Your CV:Make sure your CV is tailored to the role of Head Waiter/Waitress. Highlight your previous experience in fast-paced environments and any specific skills that match what we're looking for, like upselling or menu knowledge. This helps us see how you fit into our team!

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our SUSHISAMBA family!

How to prepare for a job interview at SUSHISAMBA GROUP

Know the Menu Inside Out

Familiarise yourself with SUSHISAMBA's menu, including the unique dishes and drinks. Being able to discuss the flavours and ingredients confidently will impress your interviewers and show your passion for the role.

Showcase Your Hospitality Skills

Prepare examples from your past experiences where you provided exceptional service. Highlight moments when you went above and beyond for guests, as this aligns perfectly with the uncompromising hospitality they seek.

Practice Clear Communication

Since excellent communication is key, practice articulating your thoughts clearly. You might even want to role-play common scenarios, like taking orders or answering menu questions, to demonstrate your skills during the interview.

Embrace Flexibility and Team Spirit

Be ready to discuss your availability and willingness to work flexible hours. Emphasise your ability to work well in a team, especially in a fast-paced environment, as this is crucial for success at SUSHISAMBA.