Head Waiter / Waitress

Head Waiter / Waitress

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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SUSHISAMBA GROUP

At a Glance

  • Tasks: Deliver exceptional service and create memorable experiences for guests at SUSHISAMBA.
  • Company: Join the vibrant SUSHISAMBA family, celebrating diverse cultures and cuisines.
  • Benefits: Enjoy a competitive salary, 50% food discount, and complimentary meals during shifts.
  • Why this job: Be part of a dynamic team in a fast-paced, high-quality environment.
  • Qualifications: Experience in hospitality and excellent communication skills are essential.
  • Other info: Opportunities for career progression and recognition through employee awards.

The predicted salary is between 24000 - 36000 £ per year.

Your Role

The front of house team is currently looking for a passionate Waiter/Waitress to join our family at SUSHISAMBA Covent Garden, ensuring each guest is welcomed warmly while making their time with us truly memorable. You will deliver the finest food and beverages with friendly, efficient, and flawless service from start to finish.

Your Rewards

  • Highly competitive salary
  • 50% discount on food and drink for up to 6 people in SUSHISAMBA® or Duck & Waffle
  • 28 days’ holiday allowance
  • Complimentary meal and drink during shifts
  • ‘Refer-a-friend’ cash incentive scheme
  • Employee of the month rewards
  • Internal training and clear career progression
  • Pension scheme with employer contributions
  • Annual staff awards and celebration party

Your Requirements

As a Waiter/Waitress, your main responsibility is to embody uncompromising hospitality. You’ll provide courteous, knowledgeable service to guests, take orders, answer menu questions, upsell our unique offerings, and communicate clearly with the kitchen — all while maintaining a warm, professional presence on the floor.

We’d Love You To Have

  • Experience working as a Head Waiter/Waitress or Waiter/Waitress in a fast-paced, high-quality environment (this will be tested at trial/interview)
  • Excellent English communication skills
  • Previous lounge/bar experience and private dining room (PDR) knowledge preferred
  • Flexibility with working hours, including late finishes
  • Availability to work any 5 days between Monday and Sunday
  • A deep respect for diversity and individuality
  • A commitment to maintaining standards and following procedures

Your Restaurant

SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a blend of new and signature dishes that emphasize bold flavors, premium ingredients, and artistic presentation. Operated by Sushi Samba Group, we proudly run restaurants in Las Vegas, London, Edinburgh, Dubai, Doha, and Bahrain.

Head Waiter / Waitress employer: SUSHISAMBA GROUP

At SUSHISAMBA Covent Garden, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. With competitive salaries, generous discounts, and a commitment to employee growth through internal training and clear career progression, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in delivering exceptional hospitality while being part of a dynamic team that celebrates diverse cultures and culinary excellence.
SUSHISAMBA GROUP

Contact Detail:

SUSHISAMBA GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter / Waitress

✨Tip Number 1

Get to know the restaurant vibe! Before your interview, pop by SUSHISAMBA and soak in the atmosphere. This will help you understand their style and give you a chance to chat with staff, showing your genuine interest.

✨Tip Number 2

Practice your service skills! Role-play with a friend or family member to brush up on taking orders and upselling. The more comfortable you are, the better you'll shine during the trial.

✨Tip Number 3

Show off your personality! When you meet the team, let your warmth and passion for hospitality come through. They want to see how you connect with others, so be yourself and let that shine!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.

We think you need these skills to ace Head Waiter / Waitress

Hospitality
Customer Service
Communication Skills
Order Taking
Menu Knowledge
Upselling
Flexibility
Teamwork
Attention to Detail
Professionalism
Time Management
Cultural Awareness
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see how much you love providing excellent service and making guests feel special!

Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced environments. We’re looking for specific examples of how you've delivered top-notch service, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate a well-structured application that’s easy to read.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at SUSHISAMBA!

How to prepare for a job interview at SUSHISAMBA GROUP

✨Know the Menu Inside Out

Familiarise yourself with SUSHISAMBA's menu before the interview. Understand the unique dishes and ingredients, as well as any specials they might have. This will not only impress your interviewers but also show your genuine interest in the role.

✨Showcase Your Hospitality Skills

Prepare to discuss your previous experience in providing exceptional service. Think of specific examples where you went above and beyond for a guest. This is your chance to demonstrate that you embody the uncompromising hospitality they’re looking for.

✨Practice Your Communication

Since excellent English communication skills are essential, practice articulating your thoughts clearly. You might even want to role-play common scenarios you could encounter on the floor, like taking orders or upselling items, to showcase your confidence.

✨Emphasise Flexibility and Team Spirit

Be ready to discuss your availability and willingness to work flexible hours. Highlight any past experiences where you worked well in a team, especially in fast-paced environments, as this is crucial for a Head Waiter/Waitress role.

Head Waiter / Waitress
SUSHISAMBA GROUP
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