At a Glance
- Tasks: Lead new shop openings, ensuring everything runs smoothly and meets high standards.
- Company: Join a dynamic team at SushiDog, known for excellence and innovation.
- Benefits: Competitive pay, growth opportunities, and a vibrant work culture.
- Other info: Fast-paced environment with plenty of opportunities for career advancement.
- Why this job: Be the driving force behind exciting new openings and make a real impact.
- Qualifications: Strong time management and communication skills; hands-on approach to problem-solving.
The predicted salary is between 29700 - 36300 £ per year.
Role Overview
- As part of the Ops team, you take overall responsibility for every
- New
- Site
Opening: ensuring it is set up correctly and run successfully by communicating clearly between the Ops and Head Office teams and supporting the management team to exceed expectations.
Above all, you drive exceptional operations at every opening.
Ensuring the high standards we are all looking for requires the Openings Manager to excel in three key areas – Pre-Opening, Shop Set Up and Opening the Doors.
The Sushi Dog Openings Manager is driver of excellence.
Every opening is a shop window for the brand.
Your job is to bring excellent time management and excellent communication skills to every project, so nothing is left to chance: equipment on, systems tested, teams trained, and the shop ready to deliver from day one.
Key Responsibilities & KPIs
- Safety & Standards
- Safety first, always.
Every opening meets food safety, H&S and brand standards from day one; audits passed; issues owned and closed before handover.
Target: 95%+ on all safety audits and standards.
Quality -
Guest experience is on track from the first day of trade: minimum 10 reviews per week, with an average score of 4.9 or above; consistency the goal, no soft weeks.
- Commercial (Sales & Labour)
- Deliver the sales plan and the labour plan for every opening; disciplined deployment and control from the outset, protecting profit, not cutting corners.
- Handover Readiness
- All equipment on site, installed and fully functioning; every system and piece of tech live and tested; the activity planner complete and fully plotted out, ready for the manager to run with from day one.
- Time & Communication
- Excellent time management against the countdown plan; clear, proactive, two-way communication between Ops, Head Office and the store team throughout.
- Pre-Opening Tasks
- Coordination: support the coordination of resource needed to successfully open a new shop.
- Fixed items & contracts: arrange installation of all fixed items (tills /phones / fire extinguishers) against the countdown openings checklist; book in all contracts required.
- Supply chain: order all necessary equipment and packaging; plan delivery and ordering schedules.
- Planning: manage the NSO opening pathway planner, start to finish.
- Recruitment: support hourly-paid recruitment with the GM, Ops and People Team.
- Training & marketing: work with the People/L&D Team to coordinate the team and schedule for opening training and local marketing activity.
- Site set-up
- Office & shop set up: organise and take full responsibility for the set-up of the new opening.
- Tech & systems: ensure all tech and systems are installed, live and working.
- Health & safety: all regulations are adhered to and set up in full.
- Checklists: ensure evacuation procedure, fire plan, staff files and all set-up checklists are done by the manager.
- Stock & rotas: stock levels managed and first stock done with the GM; rotas planned and team uploaded onto systems with relevant paperwork.
- Support: support the training manager in coordination of space, material and team.
- How we expect you to show up
- Excellent time management
- every opening runs to the countdown plan, with nothing left to the last minute.
- Excellent communication
- Clear, honest, two-way, between Ops, Head Office and the store team.
- A can-do mindset
- Approaches problems with solutions, not blockers.
- Hands-on ownership
- Takes full responsibility for the opening, start to finish.
- #J-18808-Ljbffr
Openings Manager employer: SushiDog Ltd
SushiDog Ltd is an excellent employer, offering a vibrant work culture in the heart of Westfield London where teamwork and communication thrive. With a strong focus on career progression and staff development, employees are encouraged to grow within the company while enjoying a fast-paced environment that prioritises exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Openings Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SushiDog Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SushiDog Ltd
Don't be shy about reaching out to SushiDog Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Openings Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SushiDog Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SushiDog Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
