HR Administrator in London

We’re looking for a passionate, organised and people-focused HR & Recruitment Coordinator to join our team at SUSHISAMBA Group! This is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to develop their career across both HR and Recruitment. You’ll play an important role in supporting our teams across the UK, helping to create a seamless experience throughout the employee lifecycle. As the HR & Recruitment Coordinator, you’ll be a key point of contact for our people, helping to deliver an efficient, welcoming and supportive HR service. You’ll bring a proactive approach, a great eye for detail and the confidence to manage a varied workload.

Your Responsibilities:

• Acting as the first point of contact for HR queries.
• Supporting the day-to-day running of the HR function, including processing, organising and maintaining HR documents such as employment verifications, CVs, starter and leaver forms, benefits enrolments and other employee records.
• Preparing, issuing and managing employee lifecycle documentation, including onboarding paperwork, contracts, tronc letters, termination forms and status change forms.
• Keeping our teams connected by collating and communicating Company announcements, including birthdays, new starters and promotions.
• Ensuring all right-to-work documentation and data is accurate, up to date and compliant.
• Supporting the Recruitment Manager with end-to-end recruitment across junior-level roles and our UK locations, helping us attract great people and deliver a positive candidate experience.
• Conducting initial telephone screening calls to assess candidate suitability, experience and availability.
• Providing HR and employee relations support where required, including assisting with investigations, letters of concern, disciplinary matters.
• Coordinating exit interview data requests and conducting in-person exit interviews where required, helping us understand and improve the employee experience.
• Overseeing our Employee of the Month programme, ensuring our team's hard work and achievements are recognised.
• Verifying and maintaining supporting documentation for payroll and payroll-related transactions, ensuring information is accurate and submitted in a timely manner.

Your Rewards:

At SUSHISAMBA Group, we don’t just offer you a job you love – we want to support your growth, recognise your contribution and make you feel part of the family. Our benefits include:

• Highly competitive salary
• 50% discount on food and drink for up to 6 people at SUSHISAMBA or Duck & Waffle restaurants
• Wagestream - Advance payment service
• Employee Assistance Programme
• Cycle to work scheme
• Discretionary annual tronc bonus
• Length of service acknowledgment and gift i.e. 5 years, 10 years etc.
• Internal training and career development
• Pension scheme – including employer contributions
• Quarterly team socials and networking events
• Yearly staff award ceremony and party

Your Requirements:

As our HR & Recruitment Coordinator, we would love you to have:

• At least 2 years’ experience in HR Administration, with a good understanding of HR processes and employee documentation.
• A basic understanding of HR policies, procedures, best practices and employment law.
• Excellent organisational skills and a keen eye for detail, with the ability to manage multiple priorities in a busy environment.
• Strong communication and interpersonal skills, with a friendly, approachable and professional manner.
• A proactive, hands-on attitude and the confidence to take ownership of tasks, use your initiative and see things through.
• Good working knowledge of Microsoft Office and general computer systems.
• Experience using Fourth Hospitality HRIS would be desirable, but is not essential.
• Previous hospitality experience would be an advantage but is not essential.

Your Office:

SUSHISAMBA head office supports all of the company's UK locations including SUSHISAMBA Heron Tower, Covent Garden as well as Duck & Waffle London and Duck & Waffle Edinburgh. Our mission is to create impressive venues, deliver unpredictable, multi-sensory experiences, set trends in the hospitality industry, and place culinary excellence at the core of everything we do.