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- Tasks: Lead hospitality operations and ensure top-notch service during match days.
- Company: Join the Susan Hamilton Group, a leader in stadium hospitality.
- Benefits: Earn up to £16.00 per hour with ongoing training and career growth.
- Other info: Supportive team culture with great opportunities for progression.
- Why this job: Be part of an exciting environment and enhance guest experiences at live events.
- Qualifications: Previous management experience in hospitality is essential.
The predicted salary is between 32000 - 40000 £ per year.
Susan Hamilton Group is seeking a Match Day Hospitality Manager for stadia in Yorkshire. The role entails overseeing hospitality operations, ensuring high service standards, and managing a team during match days.
Candidates should have prior management experience in hospitality and a commitment to enhancing guest experiences.
The position offers pay up to £16.00 per hour, ongoing training, and opportunities for career progression within a supportive team environment.
Stadium Match Day Hospitality Lead employer: Susan Hamilton Group
Contact Detail:
Susan Hamilton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stadium Match Day Hospitality Lead
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who have worked in match day settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your experience! When you get the chance to chat with potential employers, highlight your management skills and any specific achievements in hospitality. We want to see how you've made a difference in previous roles.
✨Tip Number 3
Be ready for a practical assessment! For a role like Match Day Hospitality Lead, you might be asked to demonstrate your service standards or team management skills on the spot. Brush up on your hospitality best practices!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our supportive team environment.
We think you need these skills to ace Stadium Match Day Hospitality Lead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share any experiences that highlight your commitment to providing top-notch service and enhancing guest experiences, especially in a match day setting.
Highlight Your Management Skills: Make sure to emphasise your prior management experience in hospitality. We want to know how you've successfully led teams and maintained high service standards, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills and experiences align with the responsibilities of overseeing hospitality operations during match days. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Susan Hamilton Group
✨Know Your Venue
Familiarise yourself with the stadium and its hospitality offerings. Research the specific services they provide on match days, as well as any recent events or changes in management. This will show your genuine interest and help you tailor your answers to their needs.
✨Highlight Your Management Experience
Be ready to discuss your previous management roles in hospitality. Prepare examples that showcase your leadership skills, how you’ve handled challenges, and your approach to enhancing guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate a Guest-Centric Approach
Since the role focuses on guest experiences, think of ways you can improve service standards. Share ideas or initiatives you've implemented in the past that led to positive feedback from guests. This will illustrate your commitment to high service standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in hospitality. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.