Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our 4-star hotel, welcoming guests and managing calls.
- Company: Join a prestigious venue in Cheshire known for exceptional hospitality.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Perfect for those who love customer interaction and thrive in a fast-paced setting.
- Qualifications: Must have Opera experience; be proactive, organised, and customer-focused.
- Other info: This role is ideal for high school and college students looking to kickstart their career.
The predicted salary is between 20000 - 30000 £ per year.
Do you enjoy working in a fast-paced environment? Are you passionate about hospitality and ensuring customers have the best experience?
Then this is the role for you. You will be working in a 4-star prestigious venue within Cheshire.
Receptionist duties and responsibilities:
A Receptionist is the first person a client or customer sees or talks to when arriving at or calling a place of business. A Receptionist should be pleasant, have good listening skills, and be able to provide accurate information when asked. Your responsibilities will include routing calls, checking clients in for appointments, and providing directions when necessary. Specific duties include:
- Maintaining security for the building by providing passes to visitors
- Notifying appropriate staff when visitors arrive
- Tracking arrivals and departures for appointments
- Answering phone calls and responding appropriately to callers\’ needs
You will need to be:
- Proactive
- Organised
- Customer-focused
- Passionate about your work
- Outgoing
MUST HAVE: Opera experience
If this sounds like the job for you, click to apply.
INDMC
Skills: Receptionist, Hotel, Opera
#J-18808-Ljbffr
Hotel Receptionist employer: Susan Hamilton Group
Contact Detail:
Susan Hamilton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarise yourself with the Opera system before applying. Since it's a must-have for this role, having a solid understanding of its features and functionalities will give you an edge during the interview.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it’s through networking or during the application process, demonstrating your ability to engage positively with others can highlight your suitability for a receptionist role.
✨Tip Number 3
Research the hotel and its values. Understanding the specific culture and standards of the 4-star venue will help you tailor your approach and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Practice common receptionist scenarios. Prepare for potential situational questions by thinking through how you would handle various customer interactions, such as difficult calls or check-in processes, to demonstrate your proactive nature.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and reception roles. Emphasise your customer service skills and any previous work with Opera software, as this is a must-have for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your proactive nature. Mention specific examples of how you've provided excellent customer service in past roles to demonstrate your suitability for the job.
Highlight Key Skills: In your application, clearly outline your organisational skills, ability to multitask in a fast-paced environment, and your outgoing personality. These traits are essential for a Hotel Receptionist and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at Susan Hamilton Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Demonstrate Your Organisational Skills
As a Hotel Receptionist, being organised is key. Prepare to discuss how you manage multiple tasks efficiently, such as handling phone calls while checking in guests. You might even want to share a time when your organisational skills made a difference.
✨Highlight Your Communication Skills
Since you'll be the first point of contact for guests, it's crucial to showcase your excellent communication skills. Practice answering common questions clearly and confidently, and be ready to demonstrate your active listening abilities.
✨Familiarise Yourself with Opera Software
Since Opera experience is a must-have for this role, make sure you're well-versed in its functionalities. If you have prior experience, be prepared to discuss how you've used it effectively in past positions.