At a Glance
- Tasks: Deliver exceptional cleaning and create welcoming spaces for guests.
- Company: Thatcher's Hotel, a charming Tudor-style property in Surrey.
- Benefits: Up to 33 days annual leave, flexible hours, and discounts on meals and stays.
- Other info: Opportunities for development and internal promotions available.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Attention to detail and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Fancy a fresh start in hospitality? Or already have an eye for detail and a passion for creating welcoming spaces? We’re looking for Room Attendants to join our housekeeping team at Thatcher's Hotel, Guildford to deliver unforgettable guest experiences. We’re in a new era of hospitality, one where 'Ownership with Personality' is at the heart of everything we do. Thatcher’s Hotel is a charming Tudor style property set in the heart of the glorious Surrey countryside. With 87 newly refurbished rooms and multiple event and conference spaces, Thatcher's is a stunning property to work within.
Responsibilities
- Provide a high‑quality cleaning across guest rooms, bathrooms, public areas and team spaces.
- Make sure our standards don’t just meet expectations – they exceed them!
- Take pride in maintaining a fresh, inviting environment throughout the hotel.
- Support the wider team with additional housekeeping duties when needed.
What makes you a great fit
- A great eye for detail
- The ability to work well in a fast‑paced, time‑sensitive environment
- A genuine commitment to cleanliness and high standards
- A friendly, positive attitude with guests and team
Benefits
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels
- On‑site parking – where available
- 24/7 Employee Assistance Programme – support whenever you need it!
- Stream access – draw or save your wages as you earn
- Development programmes to help you rise into a true Hospitality Superstar
- Apprenticeships, training and internal promotion opportunities
- Bike to work scheme
- Cycle to work scheme
- Retail and supermarket discounts
- AE Pension
As a company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group – come join us!
Room Attendant in West Horsley employer: Surya Hotels
Thatcher's Hotel is an exceptional employer, offering a vibrant work culture where 'Ownership with Personality' drives our commitment to excellence in hospitality. Located in the picturesque Surrey countryside, we provide our Room Attendants with generous benefits including up to 33 days of annual leave, flexible working hours, and extensive development opportunities to help you grow into a Hospitality Superstar. Join our dynamic team and enjoy a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in West Horsley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Surya Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Surya Hotels
Don't be shy about reaching out to Surya Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in West Horsley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Surya Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Surya Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
