At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests.
- Company: Thatchers Hotel, a charming Tudor-style property in Surrey.
- Benefits: Flexible hours, up to 33 days leave, and discounts on meals and stays.
- Other info: Great career progression opportunities and support available whenever you need it!
- Why this job: Join a friendly team and make a positive impact on guest experiences.
- Qualifications: Attention to detail and a guest-focused attitude are key.
The predicted salary is between 9.9 - 12.1 £ per hour.
Are you passionate about creating clean, welcoming environments and delivering exceptional guest experiences? We are looking for a reliable and hardworking
Public Area Cleaner to join our hotel team at Thatchers Hotel, Guildford.
Thatchers Hotel is a charming Tudor-style property set in the heart of the Surrey countryside.
Featuring 87 guest rooms, two meeting and function rooms, and a newly refurbished bar and restaurant.
As a Public Area Cleaner, you will be responsible for maintaining the cleanliness, presentation, and hygiene of all guest-facing and communal areas across the hotel.
Your work will help create a positive first impression and ensure high standards are maintained at all times.
What you will be doing as our
Public Area Cleaner
- Cleaning and maintaining reception areas, lobbies, lounges, corridors, stairways, public toilets, and meeting rooms.
- Vacuuming, sweeping, mopping, dusting, polishing, and sanitising designated areas.
- Ensuring washrooms are clean, stocked, and presentable throughout the day.
- Emptying waste bins and disposing of rubbish in line with hotel procedures.
- Replenishing cleaning supplies, toiletries, and consumables.
- Reporting maintenance issues and health and safety concerns promptly.
- Using and storing cleaning equipment safely and correctly.
- Supporting deep cleaning projects when required.
- Responding professionally to guest requests.
- Working closely with colleagues across departments to maintain exceptional hotel standards.
- What we are looking for as our
Public Area Cleaner
- Previous cleaning or housekeeping experience is beneficial but not essential.
- Excellent attention to detail and pride in maintaining high standards.
- Strong organisational and time management skills.
- Ability to work independently and as part of a team.
- Friendly, professional, and guest-focused attitude.
- Reliable, punctual, and flexible to work various shifts, including weekends and bank holidays.
- Knowledge of COSHH and cleaning chemicals is advantageous.
- Commitment to providing a clean, safe, and welcoming environment for guests and colleagues.
What we offer in return
- Increasing annual leave entitlement, up to 33 days.
- Flexible working hours
- Up to 50% discount on meals and stays across our UK hotels
- Free on-site parking
- 24/7 Employee Assistance Programme, providing support whenever you need it!
- Stream access – draw or save your wages as you earn
- Development programmes designed to help you become a true '
- Hospitality Superstar'
- Apprenticeships, training, and internal career progression opportunities
- Bike and Cycle to Work scheme
- Exclusive retail and supermarket discounts
- Auto-Enrolment Pension Scheme
As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
Public Area Cleaner in Surrey employer: Surya Hotels
At The Dragonfly Hotel in Bury St Edmunds, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. With benefits like increasing annual leave, flexible working hours, and extensive development programmes, we empower our Housekeeping Team Members to excel and grow within the hospitality industry. Join us in creating unforgettable guest experiences while enjoying a rewarding career in a dynamic environment that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Cleaner in Surrey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Surya Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Surya Hotels
Don't be shy about reaching out to Surya Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Area Cleaner in Surrey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Surya Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Surya Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
