At a Glance
- Tasks: Join our Food & Beverage Team and deliver excellent service to guests.
- Company: Hogs Back Hotel and Spa, part of Surya Hotels, known for its vibrant hospitality.
- Benefits: Access to employee support, flexible hours, discounts, and development programmes.
- Other info: Dynamic team culture with access to training and career progression.
- Why this job: Kickstart your hospitality career in a lively environment with growth opportunities.
- Qualifications: Positive attitude, strong communication skills, and a passion for food and drink.
The predicted salary is between 20000 - 25000 £ per year.
This is a great opportunity to take the first steps in your hospitality career and work as part of the Food & Beverage Team at Hogs Back Hotel and Spa, part of Surya Hotels. Situated on a wooded ridge near Guildford, the Hog’s Back Hotel & Spa is a well-established destination offering a stylish restaurant and bar, leisure facilities, and 96 comfortable bedrooms. The hotel welcomes a wide range of guests, from leisure travellers to event and dining customers, creating a lively and customer-focused food and beverage environment.
To be a successful part of our Food & Beverage Team we're looking for someone who:
- Has a positive, can-do attitude towards customers and other team members.
- A genuine enthusiasm for learning about all things food and drink — including spirits, wines, cocktails, and delivering the “perfect serve”.
- A willingness to understand different food styles and service standards, learn the menus, and confidently explain dishes to customers.
- Strong communication skills and enjoyment of interacting with guests in a lively, fast-paced environment.
- The ability to deliver great service — taking orders, serving food and drink, processing payments, and ensuring every guest has an excellent experience.
- Commitment to meeting site service standards and working effectively as part of the team.
- A developing or good understanding of preparing coffees and serving alcohol and wine in both bar and restaurant settings.
- Availability to work opening and closing shifts, including weekends and bank holidays on a pro-rata basis.
- A willingness to continue your development through in-house and external training sessions.
What we can offer you:
- Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
- Stream – we offer the ability to access your wages as you earn them, or save as you earn too!
- Discounts up to 50% on meals and stays across the whole group around the UK.
- Development programmes to support you grow into a “Hospitality Superstar” with clear progression pathways, internal promotions and access to apprenticeships.
- Bike to work scheme.
- Bus saving scheme.
- Flexible working hours.
- Inclusion in tronc scheme - tips!
- Free on-site parking - where available.
- AE pension.
- Company Events.
As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
F&B Assistant in Surrey employer: Surya Hotels
Surya Hotels is an excellent employer, offering a supportive work culture that values flexibility and employee growth. As a Room Attendant at Thatcher's Hotel in Guildford, you will enjoy increasing annual leave, discounts across our UK hotels, and the opportunity to be part of a diverse team committed to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Surrey
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Surya Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Assistant in Surrey
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Surya Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Surya Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Surya Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Surya Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Surya Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
