At a Glance
- Tasks: Support front of house operations and deliver excellent guest experiences.
- Company: The Dragonfly Hotel, a welcoming riverside hotel in Peterborough.
- Benefits: Up to 33 days annual leave, flexible hours, and 50% off meals and stays.
- Other info: Opportunities for development, apprenticeships, and internal promotions.
- Why this job: Kickstart your hospitality career in a lively environment with great team spirit.
- Qualifications: Positive attitude, willingness to learn, and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
This is a great opportunity to take the first steps in your hospitality career and work as part of our Front of House Team at The Dragonfly Hotel, Peterborough. Whilst our kitchen team delivers full food service to residents, preparing and serving three meals daily, as an FOH Assistant you will support front of house operations, ensuring smooth service and delivering excellent guest experiences by embracing our ‘Ownership with Personality’ values.
The Dragonfly Hotel is a 70 room hotel set in a peaceful riverside location on the outskirts of Peterborough, close to Thorpe Meadows and the River Nene. The hotel features an on-site restaurant and bar, offering a welcoming environment by our team.
To be a successful part of our FOH Team you will need:
- A positive, can do attitude towards all residents and other team members.
- A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to our guests.
- Great communicator that enjoys interacting with residents in a lively, fast paced environment.
- Have and continue to develop a strong understanding of the restaurant environment.
- Meet all site standards of service and work.
- Opening and closing shifts with team, which will include weekends & bank holidays on a pro rata basis.
Now you know what we are looking for in a FOH Assistant, below is what we offer you:
- Increasing annual leave – up to 33 days!
- Flexible working hours.
- Up to 50% off meals and stays across our UK hotels!
- On site parking.
- 24/7 Employee Assistance Programme – support whenever you and your family need it.
- Stream access – draw or save your wages as you earn!
- Development programmes to help you rise into a true 'Hospitality Superstar'.
- Apprenticeships, training and internal promotion opportunities.
- Bike/Cycle to work schemes.
- Retail and supermarket discounts.
- AE Pension.
As a Company within Flying Trade Group's family of businesses we own and run 14 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
Front of House Assistant in Peterborough employer: Surya Hotels
The Dragonfly Hotel offers an exceptional start to your hospitality career, situated in a serene riverside location in Peterborough. With a strong emphasis on employee development, flexible working hours, and generous benefits such as increasing annual leave and discounts across our hotels, we foster a supportive and vibrant work culture that values each team member's contribution. Join us to embrace our 'Ownership with Personality' values and grow into a true 'Hospitality Superstar' within our dynamic group of hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Dragonfly Hotel and its values. This will help you connect with the team and show that you're genuinely interested in being part of their Front of House Team.
✨Tip Number 2
Practice your communication skills! As an FOH Assistant, you'll be interacting with guests all the time. Try role-playing with a friend or family member to get comfortable explaining menu items and handling different guest scenarios.
✨Tip Number 3
Show off your positive attitude! During interviews or networking events, let your enthusiasm shine through. A 'can do' mindset is exactly what they’re looking for, so don’t hold back on sharing your passion for hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at The Dragonfly Hotel and other locations within the Flying Trade Group.
We think you need these skills to ace Front of House Assistant in Peterborough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love candidates who embrace our ‘Ownership with Personality’ values, so don’t be afraid to show us who you are and why you’d be a great fit for the FOH Team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with the job description, like your communication skills or willingness to learn about different food styles. This shows us you’re genuinely interested!
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and concise, focusing on the key points that make you a strong candidate. Avoid fluff and get straight to the good stuff – we want to know why you’re the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Surya Hotels
✨Know the Company
Before your interview, take some time to research The Dragonfly Hotel and its values. Understanding their ‘Ownership with Personality’ ethos will help you align your answers with what they’re looking for in a Front of House Assistant.
✨Show Your Personality
As an FOH Assistant, you'll be interacting with guests regularly. Be sure to showcase your communication skills and positive attitude during the interview. Share examples of how you've created great experiences for others in the past.
✨Demonstrate Your Willingness to Learn
Highlight your eagerness to learn about different food styles and service. You might want to mention any previous experience or training that shows your commitment to developing your skills in the hospitality industry.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations in a fast-paced environment. Think of examples from your past where you’ve successfully managed challenges, especially in customer service settings.
