At a Glance
- Tasks: Keep our historic hotel running smoothly with hands-on repairs and maintenance.
- Company: Join Surya Hotels, a dynamic group with 15 hotels and bars.
- Benefits: Enjoy up to 33 days annual leave, flexible hours, and discounts on meals and stays.
- Other info: Great career development opportunities and a supportive team environment.
- Why this job: Make a real impact by ensuring exceptional experiences for every guest.
- Qualifications: Extensive maintenance experience and relevant trade qualifications preferred.
The predicted salary is between 26100 - 31900 £ per year.
Are you the kind of person who spots a problem and fixes it before anyone else notices? Do you enjoy variety in your day and take pride in keeping everything running smoothly?
We're looking for a hands-on Maintenance Manager to help keep The Dukes Head Hotel, part of Surya Hotels, looking its best and operating seamlessly. From guest bedrooms and public areas to essential compliance checks and site maintenance, you'll play a key role in ensuring our historic hotel continues to deliver exceptional experiences for every guest.
This is not a desk-based role. You'll be out and about, rolling up your sleeves and getting stuck in. A loose door handle? Sorted. A wall needing a fresh touch of paint? You're already reaching for the paintbrush. Lighting issue? You're on it. Boiler concern? You're investigating before anyone has time to worry - no two days will be the same!
- Carrying out day-to-day repairs and maintenance across the hotel
- Ensuring all statutory compliance checks are completed and recorded
- Managing fire alarm systems, emergency lighting, water safety checks and other site compliance requirements
- Maintaining bedrooms, public areas and back-of-house spaces to a high standard
- Working closely with department managers to address maintenance requests
- Supporting contractors and ensuring work is completed safely and efficiently
- Helping create a safe, welcoming and well-maintained environment for our guests and team members
- Extensive maintenance experience with hands-on repair skills
- Relevant trade qualifications (such as Part P) would be advantageous
- Strong organisational and communication skills
- A good understanding of Health & Safety requirements and compliance processes
- The ability to prioritise workloads and work independently
- Previous experience within a hotel or hospitality environment would be beneficial
Benefits of joining our Maintenance Team:
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels
- On site parking - where available
- 24/7 Employee Assistance Programme – support whenever you need it
- Stream access – draw or save your wages as you earn!
- Development programmes to help you rise into a true 'Hospitality Superstar'
- Apprenticeships, training and internal promotion opportunities
- Bike to work scheme
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
Maintenance Manager in Norfolk employer: Surya Hotels
At The Dragonfly Hotel in Bury St Edmunds, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. With benefits like increasing annual leave, flexible working hours, and extensive development programmes, we empower our Housekeeping Team Members to excel and grow within the hospitality industry. Join us in creating unforgettable guest experiences while enjoying a rewarding career in a dynamic environment that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager in Norfolk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Surya Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Surya Hotels
Don't be shy about reaching out to Surya Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Manager in Norfolk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Surya Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Surya Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
