At a Glance
- Tasks: Lead a vibrant Food & Beverage team and enhance guest experiences at The Duke's Head.
- Company: Join a dynamic hospitality group with a focus on local produce and exceptional service.
- Benefits: Enjoy up to 33 days annual leave, flexible hours, and discounts across UK hotels.
- Other info: Opportunities for development and internal promotions in a supportive environment.
- Why this job: Make your mark in hospitality and inspire a team while delivering memorable guest experiences.
- Qualifications: Experience in Food & Beverage and a passion for high standards and guest satisfaction.
The predicted salary is between 24000 - 30000 € per year.
This is a great opportunity to take on the next steps in your hospitality career and lead a Food & Beverage team at The Duke's Head, Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.
The Duke’s Head sits proudly at the heart of King’s Lynn’s historic Tuesday Market Place, a setting steeped in centuries of tradition and local life. The Duke's Head Hotel continues to be a destination of choice. Guests unwind and enjoy the very best of local produce, served across our acclaimed restaurant, relaxed lounge and vibrant buzzing bar.
To be a successful Food & Beverage Team Leader you will need:
- Proven experience working within a Food & Beverage team; previous leadership experience is advantageous
- A passion for driving and improving standards across all food and beverage areas, with strong attention to detail
- Commitment to delivering best‑in‑class guest experiences with warmth and personality
- Ability to lead, inspire, train, and motivate a team while maintaining high standards in a fair and consistent manner
- Lead service from the front, including taking guest orders, serving food and drinks, processing payments, and delivering excellent customer service
- Ensure all site service standards are met and lead the team to do the same, creating a great guest experience
- Strong knowledge of serving coffee, alcohol, and wine in both bar and restaurant environments
- Responsibility for opening and closing shifts, including cash ups and end‑of‑day sign‑offs
Now you know what we are looking for in a Food & Beverage Team Leader, below is what we offer you:
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels!
- On-site parking – where available
- 24/7 Employee Assistance Programme – support whenever you and your family need it!
- Stream access – draw or save your wages as you earn
- Development programmes to help you rise into a true ‘Hospitality Superstar’
- Apprenticeships, training and internal promotion opportunities
- Bike and cycle to work scheme
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!
F&B Team Leader in Norfolk employer: Surya Hotels
At The Duke's Head, part of the Flying Trade Group, we pride ourselves on being an exceptional employer that values our team members and their growth. Located in the historic heart of King’s Lynn, we offer a vibrant work culture with flexible hours, generous annual leave, and extensive employee benefits including discounts and development programmes to help you thrive in your hospitality career. Join us to make a meaningful impact while enjoying a supportive environment that embraces our ‘Ownership with Personality’ values.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader in Norfolk
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into The Duke's Head for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for food and beverage shine through. Share your ideas on improving guest experiences and how you can lead a team with warmth and enthusiasm.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of The Duke's Head. Familiarise yourself with their menu, values, and what makes them stand out. This will show that you're genuinely interested and ready to make an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The Duke's Head and ready to embrace our ‘Ownership with Personality’ values.
We think you need these skills to ace F&B Team Leader in Norfolk
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how excited you are about leading a Food & Beverage team and creating memorable guest experiences.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your previous leadership experience and any specific achievements in food and beverage that align with our values of ‘Ownership with Personality’.
Be Personable:Remember, we’re looking for someone who can deliver warmth and personality. Use a friendly tone in your cover letter and share examples of how you've inspired and motivated your team in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Duke's Head.
How to prepare for a job interview at Surya Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage standards. Familiarise yourself with the menu and local produce that The Duke's Head offers. This shows your passion for the role and helps you engage in meaningful conversations during the interview.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Highlight situations where you inspired or motivated your team to achieve high standards. This will demonstrate your ability to lead from the front, which is crucial for the Food & Beverage Team Leader position.
✨Emphasise Guest Experience
Prepare to discuss how you would enhance guest experiences at The Duke's Head. Think about ways to incorporate warmth and personality into service. Sharing your ideas on creating memorable moments for guests can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in guest satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
