At a Glance
- Tasks: Lead a stunning hotel and wellness estate, creating unforgettable guest experiences.
- Company: Join Surya Hotels, a leading niche hotel group with a passion for hospitality.
- Benefits: Competitive salary, bonuses, discounts, and career advancement opportunities.
- Other info: Dynamic environment with a focus on team empowerment and growth.
- Why this job: Be part of an exciting new venture and make your mark in the hospitality industry.
- Qualifications: Proven hotel management experience with strong leadership skills.
The predicted salary is between 60000 - 80000 € per year.
Are you an experienced Hotels & Hospitality General Manager looking for an exciting venture you can really get stuck in to? You want to rise to the challenge? Create something phenomenal, being part of the vision from the start? We have just the opportunity; Theobalds Estate - a 140+ room, Hotel, Health Club, Spa and Estate, in 55 acres of stunning grounds, in Cheshunt, Hertfordshire - now seeking applications for our Hotel General Manager to lead the business through its most exciting period - being the very first hotel in IHG's Noted Collection.
Recognising the prestige and individual character of Theobalds Estate - with the striking Mansion House and outstanding scenery, it is a unique site to run. The aspirational Health Club - with state of the art equipment, coaching techniques, fitness classes and approach to wellness, along with the plans for the Spa and Wellness Treatments - including hyperbaric chambers, Red Light therapy and Vitamin treatments, the Lido, Outdoor Pool and Paddl areas, all add to the Hotel's charm.
To be successful in leading this site you will need to be adept at balancing competing schedules and priorities. With many facets to the business you will be experienced in building and leading large teams, empowering them to be part of the site's achievements. You must have proven experience within a similar Hotel and resort based management role, with over 100 rooms, multiple restaurants, bars, leisure, conferencing and events divisions within your remit.
Surya Hotels are recruiting for a Hotel General Manager - to lead Theobalds Estate, Hotel, Wellness and Spa, to lead the site team through significant refurbishment, growth and launching IHG's Noted Collection brand into the UK. This is a huge opportunity to be part of something new and exciting - a chance to really make your mark!
To be successful as Theobalds' Estate Hotel General Manager you will have:
- Management Experience in 4* hotels, with 100+ rooms
- Phenomenal experience leading Hotel teams, across all divisions - delighting and enhancing guest experience
- Significant experience with Leisure, Gym and Wellness, and Conferencing and Events divisions
- Strategically grown business YOY - throughout
- Driven and maintained exemplary standards across the Hotel
- Experience in branded Hotels - IHG branding significantly advantageous
- Insight into luxury and niche hotel market, specifically aware of opportunities and ways to increase Events and F&B footfall
- Ability to lead and inspire teams, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
- Confidence in your numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI - you know your P&L inside-out
- Compassion to lead, motivate, recruit, inspire and develop your teams - Proven experience being hands on whilst seeing the bigger picture to increase your Multi Million £ business
- Proven ability to work autonomously within an evolving framework - being part of a Group
- Confidence in your measurables; P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability
Our ideal Hotel General Manager would have:
- Experience within a similar hotel or resort role with significant site leadership and P&L responsibility - IHG branded experience is significantly advantageous
- Strong Hospitality Background, across all areas of hotels; accommodation, high volume restaurants and bars, busy, high value prestigious events, luxury spa and wellness
- Excellent management skills, including team interactions and leadership, time management of projects and competing deadlines, experience liaising closely with all levels of stakeholders - including C-Suite and private owners
- Commercially astute to monitor and analyse trends and identify opportunities for growth
Although package is discussed at Interview - we offer:
- A highly competitive salary, with bonus earnings up to 40% on top too!
- Increasing annual leave
- Employee Assistance Programme - to access support 24/7 - free and confidential - for you and your family
- Life Assurance
- AE pension
- Bike to work scheme
- Varied working times and great opportunities to advance your career through recognised qualifications and apprenticeships
- Significant discounts on Hotel Stays and Meals, throughout the Group - up to 50% off!
- Ability to stream your wages as you earn them, along with access to financial wellbeing webinars, savings pots and supermarket & retail discounts!
- Parking on site
We offer a great environment where you get to influence and shape every element you are delivering, you guide and mentor your team and are a key to leading your site's success. If the above sounds like an ideal fit for you, let's make this happen! - we welcome all applications and registration of interest - please contact us for an initial discussion.
Surya Hotels is one of the UK's leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK's most idyllic settings, from historic Suffolk and Norfolk towns, stunning Hertfordshire estates, Essex City or coastal resorts to picturesque Surrey villages. Our hospitality family has a best in class ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within. We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our See-you-again-soon Goodbye.
Hotel (Estate) General Manager employer: Surya Hotels
Surya Hotels offers an exceptional opportunity for the Hotel General Manager at Theobalds Estate, where you can lead a prestigious establishment set in 55 acres of stunning grounds. With a strong focus on employee growth, competitive salaries, and a supportive work culture, you will have the chance to shape the future of this unique hotel while enjoying significant discounts and benefits. Join a passionate team dedicated to delivering best-in-class experiences and make your mark in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel (Estate) General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you get the chance to visit the hotel or attend an open day, make sure to be there. It’s a great way to meet the team, understand the vibe of the place, and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview like it’s the big game! Research Theobalds Estate, its unique offerings, and the IHG Noted Collection. Be ready to discuss how your experience aligns with their vision and how you can contribute to their success.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your professionalism.
We think you need these skills to ace Hotel (Estate) General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the opportunity to lead Theobalds Estate and create something phenomenal!
Tailor Your CV:Make sure your CV is tailored to highlight your experience in managing hotels with over 100 rooms. We’re looking for specific examples of how you've led teams and improved guest experiences, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and achievements. Use bullet points if it helps to break down your experience!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Surya Hotels
✨Know Your Numbers
As a Hotel General Manager, you'll need to be confident with your P&L and occupancy rates. Brush up on your financial metrics before the interview. Be ready to discuss how you've driven revenue growth and managed costs in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills across various departments. Prepare examples of how you've empowered teams and improved guest experiences. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Understand the Brand
Familiarise yourself with IHG's Noted Collection and Surya Hotels' ethos. Be prepared to discuss how your vision aligns with their goals. Showing that you understand their brand will demonstrate your commitment and enthusiasm for the role.
✨Prepare for Scenario Questions
Expect questions about handling competing priorities and managing large teams. Think through scenarios where you've had to balance multiple demands. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
