Hospitality Front Desk Lead | Flexible Hours & Growth

Hospitality Front Desk Lead | Flexible Hours & Growth

Full-Time On-site
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Flying Trade Group is seeking a Reception Team Leader for Dragonfly Hotel, Bury St Edmunds. Lead a front-of-house team, deliver outstanding guest experiences, and ensure smooth check-in/check-out processes while driving upselling and cross-department collaboration.

You will coach and develop colleagues, manage rotas, and act as Duty Manager when needed, ensuring presentation and service standards meet brand expectations across our East Anglia hotels.

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Hospitality Front Desk Lead | Flexible Hours & Growth employer: Surya Hotels

At The Dragonfly Hotel in Bury St Edmunds, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. With benefits like increasing annual leave, flexible working hours, and extensive development programmes, we empower our Housekeeping Team Members to excel and grow within the hospitality industry. Join us in creating unforgettable guest experiences while enjoying a rewarding career in a dynamic environment that truly cares about its people.

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Contact Details:

Surya Hotels Recruitment Team