Fitness & Wellness Coach / Membership Experience Executive

Fitness & Wellness Coach / Membership Experience Executive

Full-Time 24750 - 30250 £ / year (est.) On-site
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At a Glance

  • Tasks: Deliver fitness coaching, membership sales, and wellness education in a vibrant health club.
  • Company: Join Theobalds Estate Health Club, a premium destination for fitness and wellness.
  • Benefits: Competitive salary, flexible hours, professional development, and discounts on meals and stays.
  • Other info: Exciting career progression opportunities in a supportive and energetic environment.
  • Why this job: Make a real impact on members' health while enjoying a dynamic and varied role.
  • Qualifications: Level 3 Personal Trainer qualification and passion for fitness and customer service.

The predicted salary is between 24750 - 30250 £ per year.

Fitness & Wellness Coach / Membership Experience Executive - Theobalds Estate Health Club

Are you passionate about fitness, wellness and helping people become the healthiest version of themselves?

Theobalds Estate Health Club , we're creating a premium destination where fitness, recovery, longevity and exceptional member experiences come together.

We're looking for an energetic, ambitious and people-focused individual to join our growing team.

This is a unique opportunity to combine fitness coaching, membership sales, wellness education, social media and customer engagement within a forward-thinking health club environment.

  • What You'll Be Doing as our
  • Fitness & Wellness Coach / Membership Experience Executive
  • Deliver gym inductions, fitness consultations and coaching sessions.
  • Support members with exercise technique, mobility and safe training practices.
  • Build strong relationships and help members achieve their health and fitness goals.
  • Create a welcoming, motivating and inclusive environment for all members.
  • Membership Sales & Growth
  • Conduct engaging club tours and convert membership enquiries.
  • Promote memberships, personal training, recovery services and wellness treatments.
  • Build lasting relationships with prospective and existing members.
  • Support member retention through outstanding service and engagement.
  • Brand & Community Engagement
  • Feature in social media content, including Instagram Reels and promotional campaigns.
  • Assist with creating fitness, wellness and lifestyle content.
  • Support events, challenges and community initiatives.
  • Act as a brand ambassador for Theobalds Health Club.
  • Wellness & Recovery
  • Educate members on fitness, recovery, sleep and lifestyle habits.
  • Develop knowledge of our recovery and longevity services, including Hyperbaric Oxygen Therapy (HBOT), Red Light Therapy and other wellness technologies.
  • Support the safe promotion and delivery of wellness treatments.
  • Club Operations
  • Maintain exceptional standards of cleanliness and presentation.
  • Assist with reception duties, bookings and member enquiries.
  • Prepare and serve refreshments, including coffees and smoothies.
  • Support events and work collaboratively to ensure a first-class member experience.

What We're Looking For

Essential

  • Level 3 Personal Trainer qualification.
  • Experience in sales, membership sales, business development or a customer-facing role.
  • Passion for fitness, health and wellbeing.
  • Excellent communication and relationship-building skills.
  • Strong customer service focus.
  • Confidence using social media, particularly Instagram.
  • Positive, proactive and professional approach.
  • Flexibility to work evenings and weekends.

Desirable

  • Level 4 Personal Training or Strength & Conditioning qualifications.
  • Sports Science, Exercise Science or related qualifications.
  • Experience in Functional Fitness, Cross Fit or HYROX.
  • Nutrition Coaching, Sports Massage or Mobility Coaching qualifications.
  • Knowledge of recovery technologies and performance coaching.
  • Experience in premium health clubs, boutique fitness studios or wellness environments.
  • Social media content creation experience.

About You

You don't just work in fitness, you live it.

You enjoy helping people, building relationships and delivering exceptional experiences.

You're commercially aware, take pride in high standards and are equally happy coaching members, supporting sales, creating content or assisting with day-to-day club operations.

Most importantly, you're ambitious, proactive and excited about the future of fitness, recovery and longevity.

What We Offer You as Our

  • Fitness & Wellness Coach / Membership Experience Executive
  • Competitive salary.
  • Professional development and training opportunities.
  • Access to premium fitness and wellness facilities.
  • A varied role combining coaching, sales, wellness and social media.
  • Career progression opportunities as the business grows.
  • Up to 33 days annual leave.
  • Flexible working hours.
  • Up to 50% discount on meals and stays across our UK hotels.
  • Free on-site parking.
  • 24/7 Employee Assistance Programme.
  • Stream financial wellbeing benefits.
  • Bike to Work scheme.
  • Retail and supermarket discounts.
  • Company pension scheme.

As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic group, come join us!

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Fitness & Wellness Coach / Membership Experience Executive employer: Surya Hotels

At The Dragonfly Hotel in Bury St Edmunds, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. With benefits like increasing annual leave, flexible working hours, and extensive development programmes, we empower our Housekeeping Team Members to excel and grow within the hospitality industry. Join us in creating unforgettable guest experiences while enjoying a rewarding career in a dynamic environment that truly cares about its people.

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Contact Details:

Surya Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fitness & Wellness Coach / Membership Experience Executive

✨Show Your Expertise in the Gym

Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!

✨Engage on Social Media

Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Surya Hotels.

✨Connect with Local Gyms and Fitness Studios

Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Surya Hotels is in your area, dropping by could be a golden opportunity!

✨Make Your Application Stand Out

When applying to places like Surya Hotels, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!

We think you need these skills to ace Fitness & Wellness Coach / Membership Experience Executive

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Organizational Skills
Teamwork
Flexibility

Some tips for your application 🫡

Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.

How to prepare for a job interview at Surya Hotels

✨Showcase Your Knowledge of Fitness Trends

Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Surya Hotels.

✨Demonstrate Your Client Management Skills

Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Surya Hotels.

✨Prepare for Practical Scenarios

Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.

✨Get to Know Surya Hotels's Clientele

Since it's a full-time gig, understanding the specific clientele Surya Hotels caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.