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For Companies At a Glance
- Tasks: Lead and inspire teams to enhance guest experiences in a vibrant hotel environment.
- Company: Join Surya Hotels, a leading niche hotel group with a commitment to excellence.
- Benefits: Enjoy competitive salary, tips, up to 33 days annual leave, and discounts on stays.
- Other info: Access to financial education, employee support, and professional development opportunities.
- Why this job: Make a real impact in hospitality while advancing your career in a dynamic setting.
- Qualifications: Experience in hotel operations with strong leadership and management skills.
The predicted salary is between 30000 - 35000 £ per year.
Overview
Surya Hotels – Hotel (Operations) Manager, Dragonfly Colchester Hotel, Ardleigh (near Colchester). 50 rooms, restaurant and function spaces. Location: Essex. Salary: £30,000.00 – £35,000.00 per annum plus tips. Employment type: Full time.
Responsibilities
- Manage experience in a 3/4-, 30+ bedroom hotel (site and P&L responsibility).
- Lead and inspire restaurant teams to delight and enhance guest experience.
- Drive standards across the hotel and seek opportunities to improve overall performance.
- Utilise knowledge of the local market to increase F&B footfall.
- Lead and develop teams across multiple departments (Restaurant, Kitchen, Housekeeping, Reception).
- Analyse numbers to drive occupancy, average room rate (ARR), stock control, and ROI.
- Motivate and develop staff at all levels, from housekeeping to back-office and front-of-house.
- Maintain a hands-on approach while keeping sight of the bigger business picture.
Ideal Qualifications
- Experience in a similar role with site and P&L responsibility.
- Strong hospitality background, preferably F&B driven within hotels or high-volume restaurants, with a proven track record of success.
- Excellent management skills: recruiting, performance management, and leadership.
- Commercially astute with ability to monitor trends and identify opportunities.
- Flexible, proactive, with a can-do attitude.
What We Offer
- Competitive salary with tips.
- Annual leave increase up to 33 days (FT).
- Training and development opportunities with professional qualifications and certifications.
- AE pension, bike to work scheme, bus fare discounts, and retail discounts.
- Opportunities to advance your career with varied working times.
- Large hotel stay and meal discounts across the group (up to 50%).
- Access to wages as you earn, with financial education and support.
- Employee Assistance Programme (24/7, free and confidential) through Hospitality Action.
If the above sounds like an ideal fit, we’d love to hear from you. Surya Hotels is a leading niche hotel group with a growing portfolio across the UK, committed to best-in-class guest experiences.
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Manager/ Hotel Operations employer: Surya Hotels Ltd
Contact Detail:
Surya Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager/ Hotel Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience managing hotel operations and leading teams. Bring examples of how you've improved guest experiences or driven performance.
✨Tip Number 3
Research the company! Before any interview, dive into what makes Surya Hotels tick. Understand their values, recent achievements, and how they stand out in the market. This will help you tailor your conversation and show that you're genuinely interested.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land that dream job. Head over to our careers page and submit your application directly. It shows initiative and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Manager/ Hotel Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your previous roles in hotel operations, especially any P&L responsibilities, to show us you’re the right fit for the Manager position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and how your leadership style can inspire teams. Don’t forget to mention specific achievements that demonstrate your ability to drive performance.
Showcase Your Local Knowledge: Since we’re looking to enhance guest experiences, let us know how well you know the local market. Share any ideas you have for increasing F&B footfall or improving guest satisfaction based on your insights.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Surya Hotels Ltd
✨Know Your Numbers
As a Hotel Operations Manager, you'll need to be comfortable with P&L statements and occupancy rates. Brush up on your financial knowledge and be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare examples of how you've led and inspired teams in the past. Think about specific situations where you motivated staff or improved team dynamics, especially in high-pressure environments like restaurants or hotels.
✨Understand the Local Market
Research the Essex area and its hospitality trends. Be prepared to discuss how you would leverage local insights to boost F&B footfall and enhance guest experiences at Dragonfly Colchester Hotel.
✨Demonstrate a Hands-On Approach
The role requires a balance between strategic oversight and hands-on management. Share examples of how you've successfully managed day-to-day operations while keeping an eye on long-term goals, showing that you can juggle both effectively.