At a Glance
- Tasks: Support day-to-day operations and ensure high-quality services for survivors.
- Company: Survivors in Transition, a compassionate organisation dedicated to trauma-informed support.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Opportunity to work in a supportive environment with a focus on personal growth.
- Why this job: Join a growing team and help empower survivors while developing your leadership skills.
- Qualifications: Experience in trauma-related services and strong operational management skills.
The predicted salary is between 30000 - 40000 € per year.
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles.
The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice.
Key responsibilities will include:
- Supporting the operational management of frontline services
- Providing day-to-day supervision and guidance to staff and subcontracted therapists
- Assisting with safeguarding oversight, risk management, and complex case discussions
- Monitoring service delivery, KPIs, and performance metrics
Deputy Service Manager in Suffolk employer: Survivors in Transition
Survivors in Transition is an exceptional employer dedicated to fostering a supportive and inclusive work environment for those passionate about making a difference in the lives of survivors of sexual violence and abuse. Located in Suffolk, we offer comprehensive training and development opportunities, ensuring our staff are equipped with the skills needed to thrive in their roles while promoting a culture of compassion and collaboration. Join us to be part of a team that values your contributions and prioritises both personal and professional growth in a meaningful field.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Service Manager in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend relevant events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Deputy Service Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to trauma-informed care and operational management. We suggest doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for survivor-centred practice during interviews. Share personal stories or experiences that highlight your commitment to supporting survivors of sexual violence and abuse. We want to see that genuine connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Deputy Service Manager in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in trauma-informed support and operational management. We want to see how your skills align with the role of Deputy Service Manager, so don’t hold back!
Showcase Your Compassion:In your written application, let your passion for supporting survivors shine through. Use examples that demonstrate your empathy and understanding of the challenges faced by those affected by sexual violence and abuse.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Survivors in Transition
✨Know Your Stuff
Make sure you understand the principles of trauma-informed care and how they apply to the role. Familiarise yourself with Survivors in Transition's mission and values, as well as any recent developments in their services. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in sexual violence, domestic abuse, or related fields. Prepare specific examples of how you've managed operational challenges or supported staff in similar environments. This will help demonstrate your capability for the Deputy Service Manager role.
✨Emphasise Compassionate Leadership
As a Deputy Service Manager, you'll need to balance operational management with a survivor-centred approach. Share examples of how you've supported teams in high-pressure situations while maintaining a focus on compassion and empathy. This will highlight your suitability for the role.
✨Prepare Questions
Think of insightful questions to ask during the interview. Inquire about the team's current challenges, the organisation's growth plans, or how they measure success in service delivery. This shows your engagement and helps you assess if the role is the right fit for you.
