Credit and Collections Associate - Apprentice
Credit and Collections Associate - Apprentice

Credit and Collections Associate - Apprentice

Lisburn Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Credit and Collections Associate Apprentice, handling accounts and customer communications.
  • Company: Survitec is the world's largest survival technology provider, protecting lives for over 166 years.
  • Benefits: Enjoy 34 days holiday, birthday leave, enhanced family packages, and professional development opportunities.
  • Why this job: Gain hands-on finance experience while studying, in a supportive and dynamic global team.
  • Qualifications: Must be studying a level 2 or 3 course in Finance or Business; no prior experience needed.
  • Other info: This role offers a pathway to a rewarding career in finance with a focus on teamwork and safety.

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Credit and Collections Associate – Apprentice, Dunmurry

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Client:

Survitec

Location:

Dunmurry, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

365f9533243e

Job Views:

2

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

Vacancy Title: Credit and Collections Associate – Apprenticeship

Vacancy Location:Dunmurry, Belfast, Northern Ireland

The Role:

Here at Survitec, we are currently recruiting for a Credit and Collections Associate to join our Credit and Collections Team based in Dunmurry as an apprentice.

Who are Survitec and what do we do?

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That\’s why the world\’s leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme.

Your New Role

Are you currently studying at a Further Education college and currently studying a level 2 or 3 course? Are you interested in earning while you’re learning. Not only is this an opportunity to get a step closer to qualifying, but this will give you first hand experience of working in a fast-paced finance team who work on a global scale.

Are you passionate about Finance, Accountancy or have a strong interest in Business and eager to launch your career alongside a global team of finance experts while studying? We are looking for driven individuals with a can-do, intellectually curious attitude to join our Purchase to Pay Apprenticeship Programme!

This role reports to the Credit and Collections Team Lead. It is focused on locating and notifying customers of delinquent accounts; receiving payment and ensuring accurate application of payments to customer accounts; preparing statements and records of account and escalating failure to pay

What You Can Expect from the Role

Key responsibilities and accountabilities:

  • Perform credit checks and accurately record outcomes
  • Follow up on overdue accounts and contact customers to arrange payments
  • Resolve customer invoice disputes to ensure timely, full payments
  • Communicate with customers about account issues and payment options
  • Record and update account and collection activity using internal systems
  • Manage correspondence and maintain accurate records
  • Organise your own workload to meet performance targets and SLAs
  • Take part in training and development to build your skills and knowledge
  • Contribute to a positive, inclusive, and values-driven team culture
  • Support a safety-first working environment in line with Survitec values

The Experience, Qualifications and Skills You Will Have

  • Currently studying a level 2 or 3 course, Finance or Business related at a Further Education College,

Criteria:

  • Basic knowledge of Accounts Receivable processes but not essential
  • A keen interest in Finance / Shared Services and a desire to learn
  • Strong attention to detail and problem – solving skills
  • Ability to work effectively as part of a team as well as independently
  • Good communication skills, both verbal and written

Why You Should Work for Us

  • 34 days holiday entitlement (including bank holidays)
  • Additional day off to celebrate your birthday
  • Company Anniversary Holiday Benefit
  • Excellent enhanced maternity & paternity package
  • Cycle to Work Scheme
  • Life Assurance
  • Training & Professional Development
  • Employee Assistance Programme

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding.

This is not just another job; this is your career.

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Credit and Collections Associate - Apprentice employer: Survitec

Survitec is an exceptional employer, offering a dynamic apprenticeship opportunity as a Credit and Collections Associate in Dunmurry, where you can earn while you learn in a supportive and inclusive environment. With a strong focus on employee development, competitive benefits including 34 days of holiday, and a commitment to a safety-first culture, Survitec empowers its apprentices to thrive within a global team dedicated to protecting lives through innovative survival technology. Join us to kickstart your finance career with hands-on experience and the chance to grow alongside industry experts.
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Contact Detail:

Survitec Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit and Collections Associate - Apprentice

✨Tip Number 1

Research Survitec thoroughly before your interview. Understand their mission, values, and the specific role of a Credit and Collections Associate within the company. This will help you demonstrate your genuine interest in the position and align your answers with their corporate culture.

✨Tip Number 2

Prepare to discuss your coursework and how it relates to the role. Highlight any relevant projects or experiences from your studies that showcase your understanding of finance and accountancy principles, as this will show your readiness for the apprenticeship.

✨Tip Number 3

Practice your communication skills. Since the role involves contacting customers about overdue accounts, being able to articulate your thoughts clearly and confidently will be crucial. Consider role-playing scenarios with a friend to build your confidence.

✨Tip Number 4

Network with current or former employees of Survitec if possible. They can provide insights into the company culture and the expectations for the role, which can give you an edge during the application process.

We think you need these skills to ace Credit and Collections Associate - Apprentice

Attention to Detail
Problem-Solving Skills
Communication Skills
Teamwork
Time Management
Basic Knowledge of Accounts Receivable Processes
Customer Service Skills
Organisational Skills
Adaptability
Interest in Finance and Business

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Credit and Collections Associate position. Understand the key responsibilities and required skills, as this will help you tailor your application.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any coursework or projects related to finance or business, and showcase your attention to detail and problem-solving abilities.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the apprenticeship and explains why you are a good fit for Survitec. Mention your interest in finance and how this opportunity aligns with your career goals.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Survitec

✨Research Survitec

Before your interview, take some time to learn about Survitec and its role in the survival technology industry. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.

✨Show Your Passion for Finance

Since this role is focused on finance and collections, be prepared to discuss your interest in these areas. Share any relevant coursework or projects that demonstrate your enthusiasm and commitment to learning in this field.

✨Prepare for Common Questions

Anticipate questions related to accounts receivable processes, customer communication, and problem-solving scenarios. Practising your responses will help you feel more confident during the interview.

✨Demonstrate Teamwork Skills

Survitec values collaboration, so be ready to provide examples of how you've worked effectively in a team setting. Highlight your ability to communicate and contribute positively to a group dynamic.

Credit and Collections Associate - Apprentice
Survitec
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