Survitec Group in the United Kingdom seeks a Customer Service Advisor to support quotes, orders, inquiries and complaints. The role maintains relationships with allocated customers and sales colleagues, using knowledge of products, availability, and regions to provide vital communication links.
You will manage multi-channel communications, document interactions in the CRM, and resolve complex issues with care while upholding Survitec values and service standards.
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Customer Success & Support Specialist in North East employer: Survitec Group
Survitec is an exceptional employer located at Aberdeen Heliport, offering a supportive work culture that prioritises safety and employee well-being. With generous benefits such as 33 days of holiday, enhanced family leave, and a commitment to professional development, employees are encouraged to grow and thrive in their roles. Join a diverse team dedicated to protecting lives through innovative survival technology, where your contributions are valued and recognised.