ERP Functional Specialist Information Technology

Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology. Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

Your New Role

You will be an expert in many operational process areas of a business (Finance, Manufacture, Service/Rental, Supply Chain etc), coupled with the expert use and configuration of ERP system(s). Although this role will be as a functional specialist, you will also have the opportunity to touch on elements of other ERP specialist roles, such as ERP Implementation Specialist, ERP Software Specialist, ERP Technical Specialist, ERP Finance Specialist. As one of the ERP Functional Specialists, you will map and review the existing business process, analyse potential improvements, and recommend how these can be changed or improved in any way by reviewing and suggesting alternatives, and then documenting how this can be achieved. You will train the business in best practice and operational efficiency; you will manage and maintain the base data configuration of the platform in line with our corporate controls. The functional specialist will use information along with industry standards and specialisation to judge the best solutions for the business. This is a client facing role where you will have strong business operational experience, coupled with knowledge or a desire to learn ERP platforms.

What You Can Expect from the Role

The Information Technology family provides, maintains, optimises and expands the business systems needed to support business operation, communication, data collection and management, decision making and management of customer relationships. It innovates and digitally transforms business process. It safeguards our business, customer and personal data.

Key responsibilities and accountabilities:

• Providing client support, including triage and oversight of any 3rd party vendors.
• Analyse business processes and requirements.
• Configure and implement ERP systems to meet client needs.
• Provide training to end-users.
• Document functional specifications and test plans.
• Collaborate with technical teams to customize ERP solutions.
• Conduct system testing and ensure data integrity.
• Offer post-implementation support and troubleshooting.
• Own continuous improvement initiatives to develop the business and systems.

The Experience, Qualifications and Skills You Will Have

• Business Process Mapping: Demonstrated experience in analysing, mapping, and optimising business processes across departments. Ability to document current ("as-is") and future ("to-be") workflows, identifying inefficiencies and recommending improvements to support business transformation and system implementations.
• Requirements Analysis: Skilled in gathering, validating, and prioritising functional and non-functional business requirements through stakeholder interviews, workshops, and document reviews. Capable of translating business needs into clear specifications for technical teams and vendors.
• ERP Systems (IFS, INFOR, Microsoft Dynamics): Hands-on experience with ERP platforms, particularly IFS, INFOR, and Microsoft Dynamics. Involved in end-to-end ERP lifecycle activities such as implementation, configuration, upgrades, and enhancements. Strong understanding of core ERP modules such as finance, supply chain, manufacturing, and HR.
• System Configuration: Proficient in configuring system settings to align with business requirements. Ability to work closely with vendors, developers, and users to test and validate system changes while ensuring minimal disruption to business operations.
• User Training: Responsible for designing and delivering end-user training tailored to varying levels of technical knowledge. Ability to develop training materials and conduct workshops or one-on-one coaching sessions to ensure successful system adoption.
• Documentation: Adept at producing high-quality documentation including business requirements documents, process maps, functional specifications, user guides, test scripts, and training materials. Ensures documentation is clear, accurate, and accessible for ongoing system support and audits.
• Problem-Solving: Strong analytical and critical thinking skills to investigate system and process issues. Able to collaborate with cross-functional teams to identify root causes and implement effective solutions in a timely manner.
• Data Analysis: Experience in extracting, analysing, and interpreting data to support decision-making and identify trends or issues. Ability to create dashboards, reports, and data visualisations using tools such as Excel, Power BI, or other analytics platforms.

Essential Criteria:

• Degree or equivalent in Information Technology, Business Administration, or a related field.
• Proven experience with ERP systems in IFS, INFOR or Microsoft Dynamics.
• Strong understanding of business processes and functional areas.
• Excellent analytical and problem-solving skills.
• Proven effective communication skills ability to build partnerships and work collaboratively with diverse teams.

Desirable Criteria:

• Business experience in a similar role.
• Working knowledge of SQL and PL/SQL for querying and managing data in relational databases.
• Ability to write and troubleshoot scripts to support data migration, reporting, or system integration efforts.
• Actively seeks new ways to grow and be challenged.

Why You Should Work for Us

• 33 days holiday entitlement (including bank holidays).
• Additional day off to celebrate your birthday.
• Company Anniversary Holiday Benefit.
• Excellent enhanced maternity & paternity package.
• Cycle to Work Scheme.
• Life Assurance.
• Training & Professional Development.
• Employee Assistance Programme.
• Workplace Reward & Recognition scheme.

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding. This is not just another job; this is your career.

How to Apply

Please click the Apply button and submit your application via our website. Please note, we do not accept direct applications via email, nor do we accept speculative CVs from recruitment agencies.

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do. At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.