At a Glance
- Tasks: Manage quality paperwork, resolve queries, and support engineers in a dynamic team environment.
- Company: Survitec, the world's largest survival technology provider with a global presence.
- Benefits: 33 days holiday, flexible working, training opportunities, and a birthday day off.
- Other info: Inclusive culture with excellent career development and recognition schemes.
- Why this job: Join a mission-driven team that protects lives and values diversity.
- Qualifications: 5 GCSEs, office experience, and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology. Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.
Your New Role
Here at Survitec, we are currently recruiting for a Lead Quality Administrator to join our Quality Team. In this role, you will be responsible for data input, generation of various release certificates and paperwork, resolving queries, searching and retrieving records, and supporting Quality Engineers to resolve customer issues. If you are a team player, capable of working under pressure to meet deadlines and maintaining a high level of accuracy and attention to detail, come and join our team in Dunmurry.
Key responsibilities for the Lead Quality Administrator role include but are not limited to:
- Data input: Transfer of critical product information details from paperwork onto appropriate database.
- Generation of appropriate legally binding Release Certificate/paperwork as Marine Certificate Of Conformance, Declaration Of Conformity, and Aerospace Form 1 in accordance with applicable regulations, standards, and customer specific requirements.
- Resolution of internal or customer queries on relevant certificates/paperwork.
- Ability to search within the different systems for records and artefacts.
- Archiving/retrieving of records.
- Work with other departments to resolve customer concerns.
- Communicating with internal and external customers on queries ensuring customer satisfaction and compliance.
- Problem solving along with other departments and other production sites.
About You:
Essential Criteria:
- 5 GCSE’s or equivalent, grade C or above (including English and Mathematics)
- Level 3 (A-levels or BTECs) qualification or equivalent
- Substantial experience working in an office/administrative environment
- Demonstrable proficient experience in the use of Microsoft packages, including Word & Excel, for report writing and updating metrics
- Use of databases
- Experience in office management, to include documentation filing for ease of retrieval
- Flexible and adaptable approach to work
- Exceptional team player
- Can do attitude
- Show initiative with the aim to continually improve internal processes
Desirable:
- Internal audit experience (ISO 9001 or similar)
- Experience in updating and releasing quality-controlled documents
- Experience in producing formal release certificates for marine and aerospace industries (Certificate of Conformity, Declaration of Conformity, CAA Form 1)
- Experience of using an ERP system
- Experience working in a Quality Team
Why You Should Work for Us
- 33 days holiday entitlement (including bank holidays)
- Flexible / Hybrid working arrangements
- Additional day off to celebrate your birthday
- Company Anniversary Holiday Benefit
- Excellent enhanced maternity & paternity package
- Cycle to Work Scheme
- Life Assurance
- Training & Professional Development
- Employee Assistance Programme
- Workplace Reward & Recognition scheme
How to Apply
To Apply, please click the Apply button and submit your application via our website. Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.
At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability; should you require any reasonable adjustments, please don't hesitate to let us know.
Lead Quality Administrator in Belfast employer: Survitec Group
Survitec Group is an exceptional employer located in Dunmurry, Belfast, offering a dynamic work environment that fosters professional growth and development. With a strong emphasis on training and hybrid working options, employees enjoy a supportive culture that values collaboration and innovation. The company also provides a comprehensive range of benefits, making it an attractive choice for those seeking meaningful and rewarding employment in the credit and collections field.
