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- Tasks: Process customer orders, plan technician schedules, and ensure accurate invoicing.
- Company: Leading survival technology provider in Birkenhead with a focus on innovation.
- Benefits: Permanent role with professional development opportunities and various employee benefits.
- Why this job: Join a fast-paced environment and make a difference in customer operations.
- Qualifications: Prior administration experience, Microsoft Office proficiency, and strong organisational skills.
- Other info: Exciting career growth potential in a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
A leading survival technology provider in Birkenhead is seeking a Service Administrator to join their Marine division. In this permanent, full-time role, you will be responsible for processing customer orders, planning technician schedules, and ensuring accurate invoicing while maintaining excellent customer communication.
Ideal candidates will have prior administration experience, proficiency in Microsoft Office, and strong organisational skills. This role offers a fast-paced environment with opportunities for professional development, along with various employee benefits.
Service Administrator: Customer Ops & Scheduling in Birkenhead employer: Survitec Group Ltd.
Contact Detail:
Survitec Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator: Customer Ops & Scheduling in Birkenhead
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially in the Marine division. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Administrator: Customer Ops & Scheduling in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration experience and any relevant skills, like your proficiency in Microsoft Office. We want to see how your background fits with the Service Administrator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your organisational skills can contribute to our Marine division. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves excellent customer communication, make sure your application reflects your ability to communicate clearly and effectively. Whether it’s in your CV or cover letter, let us know how you’ve successfully interacted with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Survitec Group Ltd.
✨Know Your Stuff
Make sure you understand the role of a Service Administrator in Customer Ops & Scheduling. Familiarise yourself with the company’s products and services, especially in the marine division. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Skills
Highlight your prior administration experience and proficiency in Microsoft Office during the interview. Be ready to provide specific examples of how you've used these skills in past roles, particularly in managing schedules or processing orders. This will demonstrate your capability to handle the fast-paced environment.
✨Communicate Clearly
Since excellent customer communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare for common interview questions about handling customer inquiries or resolving issues, and think of examples that showcase your strong organisational skills.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, opportunities for professional development, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
