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- Tasks: Lead the administration of Salesforce CRM and ensure data integrity across systems.
- Company: Join Survitec, the world's largest survival technology provider with a global presence.
- Benefits: Enjoy 33 days of holiday, birthday leave, and professional development opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: 3+ years in Salesforce Administration and strong analytical skills required.
- Other info: Be part of a diverse team committed to safety and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Here at Survitec, we are currently recruiting for a CRM Administrator Lead to join our commercial team based in the UK with a remote or hybrid working pattern but must be flexible to travel for meetings.
This role is accountable for the business administration of Survitec’s Salesforce CRM platform, owning and evolving customer master data structures. As the business owner for CRM data domains, it ensures data integrity, consistency, and accessibility across customer and sales systems. The role defines and embeds robust data governance, stewardship, and quality controls, driving disciplined data management practices that support digital transformation and a strong culture of customer data accountability.
Responsibilities
- Own and manage Salesforce platform administration, including user access, KPI reporting, and data management.
- Partner with Technology & Transformation and Salesforce development teams to support and evolve the CRM platform.
- Define, implement, and govern customer master data and CRM data governance frameworks aligned to business strategy and best practice.
- Lead the design, integrity, and alignment of CRM and ERP master data across systems and business units.
- Monitor, audit, and improve data quality through regular reviews, deduplication, lifecycle management, and compliance controls.
- Act as the escalation point for data governance issues, identifying root causes and driving corrective actions.
- Enable data-driven decision-making by ensuring timely access to accurate sales, pipeline, and customer insights.
- Manage and develop the CRM Administration team, providing leadership, direction, and capability building.
- Deliver training and data literacy initiatives to strengthen data stewardship across the organisation.
- Document administrative processes and promote consistent, compliant system usage.
- Collaborate with stakeholders to ensure data architecture and integrations support scalability and analytical maturity.
- Foster an inclusive, values-led, and safety-first working environment, contributing positively to team culture and continuous professional development.
You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding. This is not just another job; this is your career.
About You
Essential criteria:
- Certified Salesforce Administrator
- Proven experience (3+ years) in Salesforce Administration, data governance or CRM/ERP data leadership roles.
- Excellent analytical, communication, and problem-solving skills with a strategic mindset
- Previous line management experience
- Marine industry experience
Desirable:
Desirable items from the original description may be considered during selection, but wording is preserved unless stated otherwise.
Why You Should Work for Us
- 33 Days Holidays
- Additional day off to celebrate your birthday
- Company Anniversary Holiday Benefit
- Training & Professional Development
- Employee Assistance Programme
- Workplace Reward & Recognition scheme
Who are Survitec and what do we do?
Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology. Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe. That’s why the world’s leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme.
How to Apply
To Apply, please click the Apply button and submit your application via our website. Please note, we do not accept direct applications via email nor do we accept speculative CVs from recruitment agencies.
Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do. At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don’t hesitate to let us know.
CRM Administration Lead employer: Survitec Group Limited
Contact Detail:
Survitec Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Administration Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Survitec on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Salesforce CRM. Brush up on your data governance knowledge and be ready to discuss how you can enhance data integrity and accessibility at Survitec.
✨Tip Number 3
Show off your leadership skills! Be prepared to share examples of how you've managed teams and driven data quality improvements in previous roles. Survitec values strong leaders who can inspire their teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Survitec family.
We think you need these skills to ace CRM Administration Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the CRM Administrator Lead role. Highlight your Salesforce experience and any data governance work you've done, as this will show us you're a great fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about CRM administration and how your background aligns with our mission at Survitec. This is your chance to showcase your personality and enthusiasm!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements related to data management and team leadership. Numbers and results speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: Remember, we only accept applications through our website, so make sure to submit your application there. It’s quick and easy, and it ensures your application gets to the right place!
How to prepare for a job interview at Survitec Group Limited
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss your experience with Salesforce administration, data governance, and any specific projects you've led. This will show that you're not just familiar with the platform but also understand its intricacies.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of your previous line management experience. Talk about how you've developed team capabilities and fostered a positive working environment. Highlight any training initiatives you've implemented to boost data literacy.
✨Demonstrate Analytical Thinking
The role requires excellent analytical skills, so come equipped with examples of how you've used data to drive decision-making in past roles. Discuss any specific instances where your insights led to improved data quality or operational efficiency.
✨Understand the Company Culture
Familiarise yourself with Survitec's values and mission. During the interview, express how your personal values align with theirs, especially regarding inclusivity and safety. This will show that you're not just looking for a job, but are genuinely interested in contributing to their culture.
