Strategic Account Manager

Strategic Account Manager

Full-Time On-site
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Job code: SUR542Location: LondonSalary: 60,000 basic plus commissionEmployment: Full-time, PermanentIndustry: Furniture, Interiors & ConstructionClient: Leading workplace furniture dealershipPosted: 2026-11-03London60,000 basic plus commissionFull-time, PermanentPosted 03/11/2026Job DescriptionI am recruiting a Strategic Account Manager for a leading workplace furniture dealership in London. The business designs, supplies and services furniture and workplace solutions for organisations in the UK and internationally, and has grown sales by 40% over the past three years. It is B Corp certified, with a strong commitment to ESG, diversity and equal opportunity.The role is a mix of strategic account development, furniture specification, project coordination and client relationship management. You will own a portfolio of key, strategic and developing accounts, understand your customers' business objectives, workplace strategies and property plans, and build account plans that grow revenue and retain the relationship beyond any single project.You will take commercial ownership of opportunities from initial requirement through specification, proposal, negotiation and order, and bring in the right internal expertise to deliver successful workplace projects in the UK and internationally. Day to day that means engaging designers, project managers and cost consultants, coordinating high-quality proposals, and maintaining accurate pipeline and forecasting discipline in the CRM.Success is measured on revenue and gross margin, account growth and share of wallet, customer retention and repeat business, and the strength of your pipeline and account plans.RequirementsOffice interiors industry exposure is essential - sales or sales support in a technical field related to product specification in the interiors or furniture sectorA successful track record of planning and executionAbility to establish credibility and influence at multiple levels within an organisationExcellent communication skills, both verbal and writtenFormal and informal presentation skillsSound decision making in high pressure environmentsExcellent follow up and closing skillsConfident with CRM and sales systems, and MS OfficeDriving licence with access to own vehicleDegree education advantageous, not essentialBenefitsB Corp certified business with a strong ESG commitmentExperienced, collaborative and supportive sales teamMajor workplace projects in the UK and internationallySignificant opportunities for personal growth and developmentFormal and informal training and developmentEqual opportunity employer

Strategic Account Manager employer: Surtio

Join a dynamic and supportive team at a leading European office furniture manufacturer, where you will thrive in a design-led environment that values both autonomy and collaboration. With a high-end London showroom as your base, you'll enjoy ample client interaction and the opportunity to build strong relationships while driving sales growth in the UK market. The company fosters a culture of excellence, offering meaningful employee growth opportunities and a close-knit atmosphere that makes it an exceptional place to work.

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Contact Details:

Surtio Recruitment Team