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- Tasks: Support theatre operations, manage events, and ensure excellent customer service.
- Company: Join Surrey Heath Borough Council, a community-focused organisation.
- Benefits: Generous leave, pension scheme, free parking, and subsidised gym membership.
- Why this job: Be part of a creative team making a real difference in the community.
- Qualifications: Polite, calm, and professional attitude with good communication skills.
- Other info: Flexible shifts and opportunities for career progression.
Hours:
20 hours per week.
DBS Check:
No
Closing Date:
30/01/2026 at 11:59
Reference:
HCR/26/329431
oin Surrey Heath Borough Council and be part of an organisation committed to delivery through meaningful community engagement and excellent customer service. We have a friendly and supportive staff culture with people who want to help make a real difference in our community for everyone that lives and works here. We embrace a culture of innovation and creativity welcoming new ideas.
About the Role
Camberley Theatre is seeking an Operations Assistant to support with the general activities within the theatre. The successful applicant will be responsible for day-to-day tasks such as taking in deliveries, room set‑ups, hospitality preparations for functions, light maintenance and cover for Box Office and Front of House where required. The role will also include regular duty management, ensuring the efficient and safe delivery of all theatre Front of House operations during shows and events. The role is a permanent, part‑time position with hours allocated on a rota basis dependent on business needs. Shifts will vary across daytime, evening, weekdays and weekends and it is imperative that applicants have good availability to accommodate this kind of shift pattern.
This role is ideal for individuals who enjoy variety in their work and flexibility within their shift pattern.
About You
The ideal candidate will have a polite manner with a calm and professional attitude, an interest in the arts and/or events and have good communication skills. Previous knowledge of Spektrix ticketing system and supervisory experience would be advantageous but is not essential. It is important that you can maintain good standards and work efficiently, using your own initiative to solve problems where necessary. You must have good availability and flexibility in terms of working hours and a desire to deliver excellent customer service.
Additional Information
We offer a generous benefits package including a minimum of 23 days’ annual leave rising to 28 days after 5 years’ service, plus Bank Holidays, a generous local government pension scheme, free parking for all employees and payment of a professional membership fee. As well as subsidised gym membership at our local Places Leisure Centre and great savings from supermarkets, shopping, cycle to work schemes and holidays via the My Staff Shop scheme. A laptop and mobile phone will be provided for your role if applicable.
Offers are usually made at the lower end of the salary band allowing for progression.
Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff.
NO AGENCY CALLS PLEASE
Surrey Heath Borough Council – Working for Equality. We welcome applications from all sections of the community.
How to apply
Please apply online via the link provided.
Surrey Heath Borough Council is committed to safer recruitment and equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community. If you are unable to apply online for reasons of disability, please call 01276 707126 to discuss any reasonable adjustments that may be made to accommodate your individual requirements.
Please note:
All successful applicants will be subject to pre‑employment checks in line with BPSS guidelines, which includes standard identification, referencing and unspent conviction checks. Surrey Heath Borough Council undertakes not to discriminate unfairly against any subject of a disclosure on the basis of conviction or other information revealed.
For the best chance of successful application, please read the Job Description and Personal Specification fully before applying for this vacancy as it contains information you will need to refer to when applying. We do not accept CV’s submitted without a fully completed application form. To reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. If you choose to submit your CV with your application form we request that you remove all your personal details before uploading your CV. This will ensure that Managers cannot see your personal details when completing their shortlist. If you have not heard from the council within 4 weeks of the closing date you should assume that your application has been unsuccessful. All unsuccessful applications will be removed and confidentially disposed of 6 months after the closing date.
If you have any further enquiries please email recruitment@surreyheath.gov.uk or telephone 01276 707126.
For technical issues, please contact Jobsgopublic directly.
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Operations Assistant employer: Surreyheath
Contact Detail:
Surreyheath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Get to know the theatre! Before your interview, check out Camberley Theatre's website and social media. Familiarising yourself with their events and community engagement will show your genuine interest and help you stand out.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be flexible and ready to adapt! The job requires a variety of shifts, so during your interview, highlight your availability and willingness to take on different tasks. Show us that you're up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Surrey Heath Borough Council and being part of our community-focused team.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Show Your Passion for the Arts: When you're writing your application, let your love for the arts and events shine through! We want to see that you’re genuinely interested in what we do at Camberley Theatre, so share any relevant experiences or hobbies that connect with this role.
Highlight Your Flexibility: Since the shifts can vary quite a bit, make sure to emphasise your availability and willingness to work different hours. We appreciate candidates who can adapt to our needs, so don’t hold back on showcasing your flexibility!
Keep It Professional Yet Friendly: We’re all about a supportive culture here, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. A polite and friendly tone will go a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us without a hitch, head over to our website to apply. It’s the best way to ensure we receive your details directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Surreyheath
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operations Assistant role. Familiarise yourself with tasks like room set-ups and hospitality preparations. This will help you demonstrate your enthusiasm and readiness to jump in.
✨Showcase Your Customer Service Skills
Since excellent customer service is a big part of this job, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to delivering great service.
✨Flexibility is Key
With shifts varying across days, evenings, and weekends, it’s important to express your availability clearly. Be honest about your flexibility and willingness to adapt to the theatre's needs, as this will show that you're a team player.
✨Bring Your Ideas to the Table
Surrey Heath Borough Council values innovation and creativity. Think of a few ideas or improvements you could suggest for the theatre operations. Sharing these during your interview can set you apart and show that you're proactive and engaged.
