At a Glance
- Tasks: Install, service, and maintain CCTV systems while ensuring client satisfaction.
- Company: Join Surrey Security Services, a top independent security provider in England and Wales.
- Benefits: Enjoy an annual car allowance, performance bonuses, and commission opportunities.
- Other info: Must have a full UK driving licence and be available for on-call work.
- Why this job: Be part of a dedicated team that values high standards and client satisfaction.
- Qualifications: 1+ years in CCTV/intruder alarm installation and maintenance required.
The predicted salary is between 30000 - 42000 € per year.
Surrey Security Service Ltd is a premier and independent security service provider that operates across England and Wales. Our comprehensive coverage is marked by flexibility, where we never compromise on service standards. Our committed and amiable management teams are readily available to provide assistance and consistently go beyond expectations to deliver desired outcomes. This dedication aligns with the high standards we uphold, ensuring satisfaction for both our valued customers and our own stringent benchmarks.
The CCTV Engineer will be responsible for the installation, servicing, and maintenance of CCTV systems. The role includes small works installations, periodic maintenance, and fault finding. You will need to ensure that all daily targets are met to satisfy our clients’ service level agreements (SLAs) and key performance indicators (KPIs). The ideal candidate will have experience in the security industry, particularly in CCTV systems, and will be able to work both independently and as part of a team.
Key Responsibilities- Installation & Maintenance: Attend client sites to install, service, and maintain CCTV systems.
- Fault Finding: Diagnose and resolve issues with CCTV systems to ensure they are functioning correctly.
- Client Interaction: Maintain professional communication with clients, ensuring their security needs are met.
- Compliance: Ensure all work is carried out to industry standards, with a strong awareness of Health & Safety protocols.
- Reporting: Complete all electronic reports promptly and accurately for submission to the service desk.
- Stock & Vehicle Management: Effectively manage stock and conduct regular vehicle audits.
- Industry Experience: Minimum of 1 year’s experience in CCTV/Intruder Alarm system installation and maintenance is essential.
- Technical Skills: Strong knowledge of CCTV systems, with the ability to work on your own initiative.
- Communication: Excellent communication skills, with a customer-focused approach.
- Time Management: Good timekeeping skills, with the ability to manage tasks efficiently.
- Licenses/Certification: Full UK Driving Licence is required.
This role will require travel to various sites, and you must be available to work on-call or after hours if necessary.
Additional Benefits- Performance bonuses
- Fully expensed company car and fuel card
CCTV Engineer employer: Surrey Security Services Ltd
Surrey Security Services is an exceptional employer, offering a supportive work culture where management prioritises employee satisfaction and professional growth. With competitive benefits such as an annual car allowance, performance bonuses, and opportunities for advancement, our CCTV Engineers can thrive in a dynamic environment that values flexibility and high service standards across England and Wales.
Contact Detail:
Surrey Security Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Engineer
✨Tip Number 1
Familiarise yourself with the latest CCTV technologies and trends in the security industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the security sector, especially those who work with CCTV systems. Attend industry events or join online forums to connect with others, as personal recommendations can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for potential technical assessments by practising common fault-finding scenarios related to CCTV systems. Being able to demonstrate your problem-solving skills on the spot can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since client interaction is a key part of the role, emphasising your ability to communicate effectively and meet client needs will make you a more attractive candidate.
We think you need these skills to ace CCTV Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in CCTV systems and security services. Emphasise any specific projects or roles that demonstrate your skills in installation, maintenance, and fault finding.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the security industry. Mention your experience with CCTV systems and how you can contribute to Surrey Security Services' commitment to high service standards.
Highlight Technical Skills:In your application, clearly outline your technical skills related to CCTV and intruder alarm systems. Include any certifications or training that are relevant to the role, as this will strengthen your application.
Showcase Communication Abilities:Since client interaction is key in this role, provide examples of how you've effectively communicated with clients in previous positions. This could include resolving issues or ensuring customer satisfaction.
How to prepare for a job interview at Surrey Security Services Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with CCTV systems in detail. Highlight specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Client Interaction
Since the role involves maintaining professional communication with clients, share examples of how you've successfully interacted with customers in previous roles. This could include resolving issues or ensuring their needs were met, showcasing your customer-focused approach.
✨Demonstrate Time Management Abilities
Discuss how you manage your time effectively, especially when juggling multiple tasks or projects. Provide examples of how you've met deadlines or managed your schedule to ensure all service level agreements (SLAs) were satisfied.
✨Prepare for Compliance Questions
Familiarise yourself with industry standards and health & safety protocols relevant to CCTV installations. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role and shows your commitment to high standards.
