Change Manager Information Technology · Guildford

The role sits inside IR35. We are seeking a highly skilled and experienced Change Manager with in-depth expertise in SAP / ERP implementations, specialising in business process reengineering and optimisation. This individual will play a pivotal role in transforming and streamlining our business operations by driving change management initiatives, ensuring effective adoption of SAP S/4HANA, and aligning cloud solutions to meet our business goals. The successful candidate will collaborate with cross-functional teams to identify opportunities for improvement, design optimised business processes, and manage stakeholder engagement to ensure a smooth transition to the SAP S/4HANA Public Cloud environment.

Key Tasks

• Change Management Leadership: Lead the design and implementation of change management activities, ensuring changes are effectively communicated, and adopted by the business. Develop and manage detailed change management plans.
• Stakeholder Engagement: Work closely with business leaders, project managers, and IT teams to understand change impacts and develop strategies to address them.
• Business Process Adoption: Ensure changes to processes are effectively documented and communicated to the affected teams and wider business.
• Implementation: Collaborate with all departments including IT and functional teams during the cutover from current systems to the new SAP environment.
• Communication Strategy: Develop and execute communication plans to keep stakeholders and the wider business informed and engaged throughout the project go-live process and into business as usual operations.
• Training and Support: Work with the HR training team for the creation of appropriate training material, co-ordinate the delivery of end-user training for the new systems and updated processes.
• Resistance Management: Identify potential resistance to changes and develop strategies to mitigate these challenges.
• Monitoring and Reporting: Monitor the progress of change management activities and report on their effectiveness. Provide regular updates to senior management.

Previous Experience

• Proven experience in delivering change management strategies for large-scale SAP / ERP implementations or similar ERP systems.
• Familiarity with established change management frameworks.
• Strong project management skills, including the ability to manage competing priorities and meet deadlines.

Qualifications, Knowledge & Skills

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
• Experience in public cloud SaaS implementation projects, ideally within Manufacturing environments.
• Demonstrated experience in business process reengineering and continuous improvement initiatives.
• Ability to analyse complex business challenges and translate them into actionable solutions.
• Experience in working with cross-functional teams in dynamic and fast-paced environments.
• Excellent inter-personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements.
• High degree of organisation, self-motivation and able to work autonomously and using own initiative.
• Good team working skills, together with the ability to interface with others at all levels.
• Good presentation skills and customer facing skills.
• Results orientated with a strong drive to deliver.
• Flexible and adaptable to changing priorities.
• Excellent planning and organising skills.
• Highly organised with clear communication skills.
• Decision making and creative problem solving skills.
• Proven ability to deliver solutions under pressure and to tight timescales.

Location

The role is based in our Head Office in Guildford, with a minimum of 4 days in the office and optionally working 1 day per week from home if the role allows.