At a Glance
- Tasks: Lead and inspire new officers with innovative training in secure custody environments.
- Company: Join a dedicated police force committed to high standards and community safety.
- Benefits: Flexible working, pension, wellbeing support, and opportunities for professional development.
- Other info: Dynamic role with opportunities to develop and implement impactful training.
- Why this job: Make a real difference in custody standards and support your community.
- Qualifications: Experience in custody environments and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you ready to make a real impact where it matters most? We’re looking for a dynamic Custody Training Officer to lead, inspire, and upskill new and existing officers working in high-pressure secure custody environments. In this crucial role, you'll deliver innovative, practical training that equips custody staff with the knowledge, confidence, and resilience to handle every situation — safely, lawfully, professionally and effectively; supporting the Force objectives under Our Plan of pursuing criminals relentlessly; investigating crime thoroughly and acting ethically with the highest standards.
What You’ll Be Doing
- Designing and delivering engaging, inclusive and supportive custody training programmes.
- Evaluating learning activities, assessing and monitoring trainee competency and behaviours, ensuring full compliance with legal frameworks (PACE, use of force, safeguarding, etc.) and providing constructive developmental feedback to allow students to progress and improve.
- Supporting continuous professional development for custody sergeants and detention officers.
- Contributing to safer detention practices and better outcomes for detainees and staff alike.
What We’re Looking For
- Proven experience in a custody environment (as a detention officer, custody sergeant, or trainer).
- Qualified police sector trainer/assessor, or ability to achieve this within 6 months of appointment.
- In-depth knowledge of detention procedures and relevant legislation.
- Excellent communication, facilitation, interpersonal, coaching and leadership skills.
- Passion for professional standards and operational excellence.
- Strong decision‑making skills, ability to prioritise work and work within set timescales, proactive, motivated and ability to work autonomously with minimal supervision or as part of a team.
- Ability to adapt training style and deliver to suit the needs of the audience and/or individuals learning needs, operational delivery and ensure understanding.
- Understanding of trauma‑informed practices.
What You’ll Get
- The chance to genuinely make a difference in custody standards across the board.
- Supportive and professional working environment.
- Flexible working arrangements where possible.
- Pension, staff benefits and access to wellbeing networks and support.
- Future opportunities for skills development such as conflict/first aid training in accordance with Force/Department needs.
Additional information
The post holder will be designated with policing powers in order to undertake the full range of duties of a police staff Detention Officer where operationally required, and to maintain professional competency in role.
Qualifications
- Hold, or willingness to complete, College of Policing Trainer Essential Programme (TEP) qualification.
- GCSE C and above in Maths/Level 2 equivalent or higher‑level qualification/equivalent.
- GCSE C and above in English/Level 2 equivalent or higher‑level qualification/equivalent.
- A Full and valid driving licence and access to a vehicle so you can drive to any of the three custody suites in the county if needed.
- Hold or achieve Surrey Police Basic Driver authorisation.
- A Police Sector Assessor Standard qualification or ability to achieve.
Skills & Experience
- Demonstrable experience working within a police custody environment as a Detention/Custody Officer.
- Sound working knowledge of the Custody system, PACE 1984 and Authorised Professional Practice Detention & Custody.
- Exceptional presentation skills with the ability to facilitate workshops for individuals or teams across various experience levels and ranks/grades.
- Good communication skills, both verbal and written, and able to produce clear, concise and accurate reports, records and training or performance products.
- Excellent understanding of diversity and inclusion and the ability to embed these in training delivery.
- Highly motivated, able to work on own initiative with minimal supervision with the ability to prioritise and complete work assignments to high standards within required timescales.
- Ability to deliver, develop and implement training using a variety of methods.
- Be a role model for colleagues working and behaving to the highest standards in accordance with the Code of Ethics and enhancing professional practice and performance.
- Experience of training or coaching of colleagues to deliver achievement of results in others.
- Ability to review training, process and procedures, evaluate their effectiveness, make changes, adapt and drive compliance across the organisation.
- Ability to work effectively and build strong working relationships with colleagues of all ranks/grade and experience levels across the Force, and with external partner agencies or organisations.
Further Information
Please contact Insp Mark Simpson mark.simpson@surrey.police.uk or PS Danny Sayer danny.sayer@surrey.police.uk for further information.
Custody Training Officer in Woking employer: Surrey Police
Surrey Police Headquarters offers a rewarding opportunity for an Emergency Call Handler, where you will be part of a dedicated team committed to serving the community. With a supportive work culture, competitive salary, and clear pathways for career progression, this role not only provides meaningful employment but also fosters personal and professional growth in a dynamic environment. Located in Guildford, employees benefit from a vibrant community and access to various local amenities.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Training Officer in Woking
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Surrey Police, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Surrey Police and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Custody Training Officer in Woking
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Surrey Police and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Surrey Police
✨Get to Know Public Sector Values
Before your interview with Surrey Police, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Surrey Police.
