At a Glance
- Tasks: Lead and inspire new officers with innovative training in secure custody environments.
- Company: Join a dedicated police force committed to high standards and community safety.
- Benefits: Flexible working, pension, wellbeing support, and opportunities for professional development.
- Other info: Dynamic role with opportunities to develop and implement impactful training.
- Why this job: Make a real difference in custody standards and support your community.
- Qualifications: Experience in custody environments and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you ready to make a real impact where it matters most? We’re looking for a dynamic Custody Training Officer to lead, inspire, and upskill new and existing officers working in high-pressure secure custody environments. In this crucial role, you'll deliver innovative, practical training that equips custody staff with the knowledge, confidence, and resilience to handle every situation — safely, lawfully, professionally and effectively; supporting the Force objectives under Our Plan of pursuing criminals relentlessly; investigating crime thoroughly and acting ethically with the highest standards.
What You’ll Be Doing
- Designing and delivering engaging, inclusive and supportive custody training programmes.
- Evaluating learning activities, assessing and monitoring trainee competency and behaviours, ensuring full compliance with legal frameworks (PACE, use of force, safeguarding, etc.) and providing constructive developmental feedback to allow students to progress and improve.
- Supporting continuous professional development for custody sergeants and detention officers.
- Contributing to safer detention practices and better outcomes for detainees and staff alike.
What We’re Looking For
- Proven experience in a custody environment (as a detention officer, custody sergeant, or trainer).
- Qualified police sector trainer/assessor, or ability to achieve this within 6 months of appointment.
- In-depth knowledge of detention procedures and relevant legislation.
- Excellent communication, facilitation, interpersonal, coaching and leadership skills.
- Passion for professional standards and operational excellence.
- Strong decision‑making skills, ability to prioritise work and work within set timescales, proactive, motivated and ability to work autonomously with minimal supervision or as part of a team.
- Ability to adapt training style and deliver to suit the needs of the audience and/or individuals learning needs, operational delivery and ensure understanding.
- Understanding of trauma‑informed practices.
What You’ll Get
- The chance to genuinely make a difference in custody standards across the board.
- Supportive and professional working environment.
- Flexible working arrangements where possible.
- Pension, staff benefits and access to wellbeing networks and support.
- Future opportunities for skills development such as conflict/first aid training in accordance with Force/Department needs.
Additional information
The post holder will be designated with policing powers in order to undertake the full range of duties of a police staff Detention Officer where operationally required, and to maintain professional competency in role.
Qualifications
- Hold, or willingness to complete, College of Policing Trainer Essential Programme (TEP) qualification.
- GCSE C and above in Maths/Level 2 equivalent or higher‑level qualification/equivalent.
- GCSE C and above in English/Level 2 equivalent or higher‑level qualification/equivalent.
- A Full and valid driving licence and access to a vehicle so you can drive to any of the three custody suites in the county if needed.
- Hold or achieve Surrey Police Basic Driver authorisation.
- A Police Sector Assessor Standard qualification or ability to achieve.
Skills & Experience
- Demonstrable experience working within a police custody environment as a Detention/Custody Officer.
- Sound working knowledge of the Custody system, PACE 1984 and Authorised Professional Practice Detention & Custody.
- Exceptional presentation skills with the ability to facilitate workshops for individuals or teams across various experience levels and ranks/grades.
- Good communication skills, both verbal and written, and able to produce clear, concise and accurate reports, records and training or performance products.
- Excellent understanding of diversity and inclusion and the ability to embed these in training delivery.
- Highly motivated, able to work on own initiative with minimal supervision with the ability to prioritise and complete work assignments to high standards within required timescales.
- Ability to deliver, develop and implement training using a variety of methods.
- Be a role model for colleagues working and behaving to the highest standards in accordance with the Code of Ethics and enhancing professional practice and performance.
- Experience of training or coaching of colleagues to deliver achievement of results in others.
- Ability to review training, process and procedures, evaluate their effectiveness, make changes, adapt and drive compliance across the organisation.
- Ability to work effectively and build strong working relationships with colleagues of all ranks/grade and experience levels across the Force, and with external partner agencies or organisations.
Further Information
Please contact Insp Mark Simpson mark.simpson@surrey.police.uk or PS Danny Sayer danny.sayer@surrey.police.uk for further information.
Custody Training Officer in Woking employer: Surrey Police
Join a dedicated team where your role as a Custody Training Officer will not only enhance the skills of custody staff but also contribute to safer detention practices and improved outcomes for detainees. With a supportive work culture that prioritises professional development, flexible working arrangements, and access to wellbeing networks, you will have the opportunity to make a meaningful impact in a high-pressure environment while advancing your career within the police force.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Training Officer in Woking
✨Tip Number 1
Network like a pro! Reach out to current or former custody officers and trainers on LinkedIn. Ask them about their experiences and any tips they might have for landing the Custody Training Officer role. You never know who might have an inside scoop!
✨Tip Number 2
Prepare for the interview by practising common questions related to training and custody environments. Think about how you can showcase your experience and skills in communication, leadership, and decision-making. We want to see your passion for professional standards shine through!
✨Tip Number 3
Showcase your adaptability! Be ready to discuss how you've tailored training methods to suit different audiences. Highlight any innovative approaches you've used in the past to engage trainees and ensure understanding. This is key for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in custody standards.
We think you need these skills to ace Custody Training Officer in Woking
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in custody standards and how your experience aligns with our mission.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in a custody environment. We’re looking for specific examples that demonstrate your skills and knowledge of detention procedures and legislation.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your qualifications and experiences more effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and allows you to keep track of your application status easily.
How to prepare for a job interview at Surrey Police
✨Know Your Stuff
Make sure you brush up on your knowledge of custody procedures, PACE, and relevant legislation. Being able to discuss these topics confidently will show that you're not just familiar with the theory but can apply it practically in a high-pressure environment.
✨Showcase Your Training Skills
Prepare to demonstrate your training abilities during the interview. Think of examples where you've successfully delivered training or coaching sessions. Highlight how you adapted your style to meet different learning needs, as this is crucial for the role.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to convey complex information clearly and concisely, so consider doing mock interviews with friends or colleagues. This will help you articulate your thoughts and showcase your interpersonal skills.
✨Emphasise Professional Standards
Be ready to discuss your commitment to professional standards and ethical practices. Share specific instances where you upheld these values in your previous roles, as this aligns perfectly with the expectations of the Custody Training Officer position.
