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- Tasks: Lead and support a team of Witness Care Officers to ensure top-notch victim and witness care.
- Company: Join our dedicated Police Force committed to public service and community support.
- Benefits: Enjoy career progression, generous leave, discounts, and on-site gyms.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong communication skills and experience in team leadership required.
- Other info: Flexible working environment with a focus on mental wellbeing and support.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Victim and Witness Care Unit Team Leader: This exciting role involves supervising a team of Witness Care Officers. As a first line supervisor, you will train and support the team whose main responsibility is to promote and support victim and witness care throughout the victim and witness journey. You will jointly manage a team of 28 Witness Care Officers to ensure the team delivers a high standard of service provision under the Witness Charter and the Victims Code of Practice. The role includes close partnership working with different Criminal Justice agencies including the Crown Prosecution Service and HMCTS. We welcome your interest in joining our Police Force and value leaders who put the public’s needs at the heart of everything they do and want to make a difference. The successful candidate will assist the Unit Manager with the day-to-day running of the unit, motivating others to perform well, and ensuring a high quality support service is provided to Victims and Witnesses in Surrey and Sussex Police.
Responsibilities
- Supervise a team of Witness Care Officers and act as a first-line supervisor
- Train and support the team to promote and deliver victim and witness care throughout the journey
- Jointly manage a team of 28 Witness Care Officers to meet service standards under the Witness Charter and Victims Code of Practice
- Foster close partnership working with Criminal Justice agencies including the Crown Prosecution Service and HMCTS
- Assist the Unit Manager with day-to-day running of the unit
- Motivate the team to perform to a high standard and ensure a high quality support service for Victims and Witnesses
Qualifications
- Well-developed interpersonal and verbal communication skills
- Experience in leading a team and working in an administrative role
- IT experience as case management within the unit is computerised
- Proven ability to prioritise responsibilities and be flexible as part of a team
Benefits
- Career progression
- Contributory pension scheme (LGPS)
- Generous annual leave allowance
- Discounts for everyday spend
- On-site gyms and a range of sports clubs
- Generous and supportive parental leave
- Financial and mental wellbeing guidance and support
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Victim & Witness Care Team Leader employer: Surrey Police
Contact Detail:
Surrey Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Victim & Witness Care Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice field, especially those who work with victim and witness care. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and victim support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for victim and witness care during interviews. Share personal stories or experiences that highlight your commitment to making a difference in this field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Victim & Witness Care Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading teams and supporting victims and witnesses. We want to see how your skills align with the role of a Victim & Witness Care Team Leader.
Showcase Your Communication Skills: Since this role involves a lot of interaction with various agencies, it's crucial to demonstrate your well-developed interpersonal and verbal communication skills. Use examples from your past experiences to illustrate how you've effectively communicated in challenging situations.
Highlight Your Leadership Experience: As a first-line supervisor, you'll need to motivate and support your team. Share specific instances where you've successfully led a team or project, showcasing your ability to inspire others and maintain high service standards.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Surrey Police
✨Know Your Stuff
Make sure you understand the key responsibilities of the Victim & Witness Care Team Leader role. Familiarise yourself with the Witness Charter and the Victims Code of Practice, as these will be central to your discussions. Being able to reference specific examples from your experience that align with these documents will show you’re serious about the role.
✨Showcase Your Leadership Skills
As a first-line supervisor, your ability to lead and motivate a team is crucial. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your training and support strategies, as well as how you’ve fostered collaboration with other agencies.
✨Communicate Clearly
Strong interpersonal and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Demonstrate Your Commitment to Public Service
This role is all about putting the public’s needs first. Be prepared to discuss why you’re passionate about victim and witness care. Share any relevant experiences that demonstrate your commitment to making a difference in the community, and how you plan to uphold the values of the Police Force.
